Windows 10: Product Key is missing 6 characters, what do i do?

I purchased Windows 11 Pro disk, when received package was undamaged. I carefully removed the film over the product key revealing only a partial Key. I called the retailer who stated I MUST reach out to Microsoft support, after doing so I was instructed to further scratch the film off to reveal any potential characters remaining. After doing so we concluded that the product Key was indeed missing. I was then sent to a "specialist" who mentioned that I did not have enough of the Key to repair. I was then led to believe I would be receiving a call, which never came. After making 4 additional cal

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Missing some character in product key

i was re installed the os but some of character was missing in my product key

 

Product Key 25-character

For you to reveal your product key, follow the steps below:

• Press Windows key + X.
• Click Command Prompt (admin).
• Enter the following command:
  
  wmic path SoftwareLicensingService get OA3xOriginalProductKey
• Hit Enter.
• The product key will be revealed.

You can also contact the manufacturer of your computer since you have the Service tag number.

Let us know if you need further assistance.

 

keys not making characters

My keys 5, 6, T, and Y on the keyboard and 6, 9, and the character "+" are not working on my keypad. Any suggestions? Thanks!