Windows 10: Product key problem on install

take a picture of the screen asking for the key with your camera or phone and post it here.

There should be text in the lower left of the screen that says
Skip this
- or -
Do this later

But you really should not be getting that screen.

Maybe you're not doing an upgrade ?!?!

Ztruker said: Right click on the ISO and select Mount.
Run setup.exe from the mounted image to start the upgrade.

So you must be running Windows
you can mount the ISO and it will appear in This PC
or if you have already put it to media (disc or flash drive) - insert the media
Navigate to the drive (mounted or inserted)
launch setup on the drive

 

I'm running 8.1 Pro M but I'm not sure which version of 10 I downloaded. How can I check it?

 

Yes

 

Check here...

 

That only works after it's installed *Tongue

 

ALL of W10 you can skip the key unless you have a bad copy you may need to re-download it again.

 

I selected mount and run setup.exe from This PC and still get asked for the key with no skip option showing. Both the back and next keys are greyed out. The only icon in the window other than box for the key is a keyboard icon.

 

True... thought he had.. Mount the ISO (open with explorer) and look at details of setup.exe. 16384 is Pro, I believe....

 

Post the file name of the ISO.

 

File properties doesn't tell you much. But here are the sizes of Home and Pro that I downloaded with the Media creation tool




Another member might give you a better way to identify the file.

I suppose you could mount the ISO and ....

 

Windows 10 disk image file

 

Is there any way to tell if it's bad and repair it?

 

That does not sound like a good file name Sorry.

 

I can't.

 

Should get this option when using Media Creation Tool..

Choose appropriate.