Windows 10: Product Key

I followed the steps to find my product key. Both ways gave a different key and both keys were "Invalid" when inserting them in so Word would work. What am I doing wrong? Any ideas how to talk to a real person to get this sorted? I have been trying to fix this for months now.

:)

 

Product key

Hi Megan,

A product key is used when activating a software.
To help us determine the appropriate troubleshooting steps that can resolve your concern, we'd like to ask the following questions:

• What product are you trying to activate?
• Are you looking for the product key to activate your Office application?
• Which version of Office are you trying to activate? To check this, you can perform the steps posted on this
  link.
• Are you looking for the product key to activate your Windows?

We look forward to your response.

 

i know the product id but forget the product key

Hello,





There is still a way to search for your product key. Kindly follow the steps below for you to know your product key:

• Press Windows key + X
• Click Command Prompt (admin)
• Enter the following command: wmic path SoftwareLicensingService get OA3xOriginalProductKey
• Then hit Enter

The product key will be revealed, copy the product key then enter it.

Give us an update on what happens.

 

Product Key Reactivation

Hi

Thanks for your reply.

Reactivating Windows 11 after retrieving the motherboard key involves using the original product key or digital license associated with your system.

Here are the steps to reactivate Windows 11:

1. Open Settings:
   
   • Click on the Start button and select the gear icon to open "Settings."
     
2. Navigate to Update & Security:
   
   • In the Settings menu, click on "Update & Security."
     
3. Go to Activation:
   
   • In the left sidebar, select "Activation."
     
4. Enter Product Key:
   
   • If you have a product key, click on "Change product key" and enter the key when prompted.
     
5. Use Digital License:
   
   • If your Windows 11 was linked to your Microsoft account, you might see an option to troubleshoot and link your digital license. Click on this option and follow the prompts.
     
6. Restart Your Computer:
   
   • After entering the product key or linking your digital license, restart your computer.
     
7. Verification:
   
   • Go back to the Activation section in Settings to verify that Windows 11 is now activated.