Windows 10: product keys change problem

hi my laptop hard drive corrupted so i installed new hard drive and installed window 11 and i am installing my old original windows 10 product key now i have problem here is the screenshot has been appointed together.

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Get Windows 10 app not responding after changing product key

• Windows 8.1 was with KMS license
• Reserved free upgrade to Windows 10
• Bought Windows 8.1 product key and changed product key via PC info app
• Get Windows 10 app not responding.

Steps tried

• Uninstall KB 3035583 using wusa /uninstall
• Restart
• Reinstall KB 3035583 using Windows Update
• Restart
• Click on Get Windows 10 icon, not responding.

 

product key

Hi,

Thank you for posting your query in Microsoft Community.

Please follow the below steps to resolve this issue:

Steps:

• Press and hold Windows key + R.
• Type ‘slui 3’.
• Enter your old product key and try to change product key
• Use the new product and check if you are able to activate.

For more information please follow the link given below, this information is provided by Andre Da Costa.

http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-activate-and-resolve-common-product-key/33f31475-93b3-4d1c-812f-4b21fbd807a7

Please get back to us if you are still facing this problem.

Hope the information helps to fix the issue, if you have any further queries, feel free to post. We are here to assist you.

Regards,

Guru Kiran

 

Product Key Reactivation

Hi

Thanks for your reply.

Reactivating Windows 11 after retrieving the motherboard key involves using the original product key or digital license associated with your system.

Here are the steps to reactivate Windows 11:

1. Open Settings:
   
   • Click on the Start button and select the gear icon to open "Settings."
     
2. Navigate to Update & Security:
   
   • In the Settings menu, click on "Update & Security."
     
3. Go to Activation:
   
   • In the left sidebar, select "Activation."
     
4. Enter Product Key:
   
   • If you have a product key, click on "Change product key" and enter the key when prompted.
     
5. Use Digital License:
   
   • If your Windows 11 was linked to your Microsoft account, you might see an option to troubleshoot and link your digital license. Click on this option and follow the prompts.
     
6. Restart Your Computer:
   
   • After entering the product key or linking your digital license, restart your computer.
     
7. Verification:
   
   • Go back to the Activation section in Settings to verify that Windows 11 is now activated.