Windows 10: profile-specific issue making mouse cursor move on its own

Hi everyone, I've suddenly developed the classic "mouse cursor moving by itself" issue on my Windows 10 laptop, but there's something a little weird about it. I've tried the normal driver update/security scan solutions, and so far no-go. The most curious thing I've noticed is that when I restart to see if anything changes, on the login screen, before I put in my password, my mouse cursor is completely fine. It's only after I login personal laptop, so no other profiles that suddenly my mouse is racing towards the bottom right corner of the screen. I feel like I've exhausted the mouse-related

:)

 

Issues with the cursor on Windows 10

Hi,

I realize that you are facing issues with the cursor on your PC. I will try to help you with this issue.

• 
  Did you make any changes to the cursor settings prior to this issue?
  

Follow these steps to make changes to the mouse pointer settings:

• 
  Press Windows key + I to get the Settings screen.
  
• 
  Click Devices and click on Mouse and Touchpad.
  

If need be then you may also click on additional mouse options to make necessary changes.

Once this is done close all windows and restart the computer to check if that helps.

Keep us informed to help you further.

 

Mouse Cursor and pad cursor - Acer Aspire Lap Top.

Hi Tess,

Based on the description that you mentioned, you're having challenges controlling the mouse cursor. It looks like we will need more information about your concern in order to give the most appropriate advice. As such, please answer the following questions:

• Did make any changes to your computer prior to this issue (e.g. updating Windows operating system, hardware changes, etc.)?
• Can you please tell us more description of the behavior of the mouse cursor?
• What troubleshooting steps have you tried so far?

In the meantime, we suggest that you refer to the link below for helpful tips and steps on how you can resolve this issue:

Mouse, touchpad, and keyboard problems in Windows

We also suggest that you update the drivers in
Windows 10 as this process will apply new features and fixes that are essential to your hardware drivers.

We're looking forward to your response.

 

mouse cursor corrupt

Hi



Welcome to Microsoft community.



It sounds like the custom cursor file you've downloaded and applied for your Windows 10 system is either missing or corrupted, which is causing the erratic behavior of your mouse cursor. Here's how you can fix it:

1. Change the Cursor to Default:
   
   • Go to Settings by pressing Windows + I.
     
   • Click on Devices.
     
   • Select Mouse from the left pane, then click on Additional mouse options.
     
   • In the Mouse Properties window, go to the Pointers tab.
     
   • Under the Scheme, select Windows Default (system scheme) or any other default option available.
     
   • Click Apply, then OK to save the changes.
     
2. Check for the Missing or Corrupted File:
   
   • Navigate to the location mentioned in the error message
     
     C:\Users\Vmzla\Downloads\macOS-BigSur-Regular-Windows\
     
   • If the Default.cur file is indeed missing or appears to be of an unusually small size (which could indicate corruption), you'll need to download the cursor pack again or choose another one.
     
3. Download Cursor File Again:
   
   • Find a reputable source to download the macOS cursor pack for Windows.
     
   • Download the cursor pack and extract it to a known location.
     
4. Reapply the New Cursor:
   
   • Follow the first step to open the Mouse Properties window.
     
   • This time, instead of choosing a default scheme, click on Browse and navigate to where you've extracted the new cursor pack.
     
   • Select the appropriate .cur file for the 'Normal Select' cursor and click Open.
     
   • Click Apply, then OK to save the changes.
     
5. Update Windows and Drivers:
   
   • Ensure your Windows 10 is up to date by going to Settings > Update & Security > Windows Update and clicking on Check for updates.
     
   • Update your mouse or touchpad driver through Device Manager by right-clicking on the start menu, selecting Device Manager, finding your mouse or touchpad under Mice and other pointing devices, right-clicking on it, and selecting Update driver.
     

If after these steps, your cursor is still behaving erratically, consider restarting your computer if you haven't already. Sometimes, a simple restart can fix unexpected issues.



Let me know if you need further assistance.



Best regards

Derrick Qian | Microsoft Community Support Specialist