Windows 10: Program installed via Windows store cannot be uninstalled

I have a Windows 10 Pro machine. iTunes was installed via the Microsoft Store. Updates to iTunes are failing.


I downloaded the updated iTunes.

When I try to install it, it says to uninstall the existing version first.

When I go into Add/Remove programs, I do not see it.

If I right-click the start menu icon for iTunes and choose uninstall, it simply opens up Add/Remove programs where I do not see iTunes listed.

If I try to uninstall by right-clicking the downloaded newer version of iTunes and choosing uninstall, it says it is not installed.


Anyone know where it checks to determine that is it already installed for when I try to install the newer package?


Thank you in advance for your help.


--Moby

:)

 

How do you uninstall chipset drivers?

I'm installing a new mobo so I need to uninstall the intel 865g drivers to make way for the P35 drivers.

Can't find any uninstall options in add/remove programs and intel chipset inst listed in driver cleaner.

Any suggestions? *Confused

 

can't uninstall program

Hi,

Welcome to Microsoft Community. I appreciate your effort in resolving this issue.

- Did you try un-installing the program from programs and features?

I suggest you to follow the steps below and check if it helps.

Repairing or removing programs

To uninstall programs, go to Settings.

• On the Start menu, then select Settings.
• Select System > Apps & features.
• Select the program, then select Uninstall. Some apps that are built in to Windows can’t be uninstalled.
  
• Follow the directions on the screen.

If you are still unable to uninstall the program, follow the steps below.

• In Search, enter Control Panel and select Control Panel.
• Select Programs > Programs and Features, then select the program.
• Select the program, then select Uninstall. Some apps that are built in to Windows can’t be uninstalled.
  
• Follow the directions on the screen.

Let us know the status.

Regards,

Guru Kiran

 

Cannot insta;; or uninstall programs it keeps saying a program already being installed!

Hi Brandi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I will definitely assist you with the issue.

To understand the issue better, please provide us more information.

• 
  Which program are you trying to uninstall?
  
• 
  What is the exact issue with Office XP Student?
  

The issue you are facing could be due to the program is running on desktop background. Let’s try simple troubleshooting steps and heck if it help in resolving the issue. Follow the below steps:

Step 1.

I suggest you to go to the task manager and check if the program is running on Windows back ground. Follow the below steps:

• Press CTRL+Shift+ESC to open Task manager.
• Locate for the program which you are trying to uninstall.
• Right click on it and click on End task.
• Try uninstalling the program.

If the issue still persist try the below steps.

Step 2.

I would recommend you to restart the computer and as soon as the computer boot up try uninstalling the programs.

If the above steps did not fix the issue try the below steps provided.

Step 3.

I suggest you to unregister and register the Windows installer and check if it helps. Follow the below steps:

• 
  Click Start, click Run, type
  MSIEXEC /UNREGISTER, and then click OK. Even if you do this correctly, it may look like nothing occurs.
  
• 
  Click Start, click Run, type
  MSIEXEC /REGSERVER, and then click OK. Even if you do this correctly, it may look like nothing occurs, or you may briefly see an hourglass. After you run this command, the operation is complete.
  

Hope this helps. Post us with the status we will be glad to help you.