Windows 10: Programs unable to save files in my documents

Hello, I need help with my Windows machine. I have built my first custom PC, I first installed windows 10 without a key, later I bought a key for Windows 10 Pro and upgraded it.

The problem I have is that some of my software can't work properly, because they are unable to write in some directories.

I noticed this yesterday in two ocassions:

01. A game Sid Meiers Civilization: I can't save the game. I press the save button, but it then does not appear in the my documents folder, nor in the game itself. Also, every time I open the game, it is like it is opened for the first time, because it clearly cannot save any preferences in that folder.

02. Software ZBrush: I literally can't open the software, because when I do, I get the errors, first one being:
Unable to save file C:/Users/Public/Documents/ZBrushData2018/ZBrushScratchDiskPath

And then it is followed by another error:
FILE WRITE ERROR: Sorry, the disk space is critically low. ...

I only have one 2tb SSD drive in my desktop and it is half empty right now.

I tried opening programs as an administrator, also tried messing with sharing options and unchecking read only options for Documents folder, but nothing worked for me.

Also, when I open those locations, for example where the game saves files, it is completely empty, but I can create or modify anything inside it, so it seems like I have the permission to do so, but not when I run the programs itself.

I suspect reinstalling windows might help, but I really dont want to do that, as I would have to reinstall so many things again. Anyone have any ideas please? Thank you

:)

 

Unable to Save to Documents


I can't move, copy or save anything to my Documents folder. I checked the properties of the folder, under serurity it listed only Home Users and WMP Network Svc. My account name is listed in the srcurity tabs of Pictures, Music, etc., and I am able to save, copy and move to those folders. My account is listed in C:/Windows/Users/myname/Documents under the security tab. How do I add my name to the Documents folder in File Explorer? I think that should fix my problem.

In a not so critical glitch, my computer will not go to sleep using the power settings in the control panel.

 

Cannot save files in Documents

Hi,

There are some factors that we need to consider regarding this issue like an issue with antivirus is not accepting your file in documents. To properly diagnose this issue, we would like to know more about the issue by asking the following questions below:

• What is the last action taken before this issue happens?
• Which build of Windows are you running?
• Are you running third party antivirus?
• What program are you running to save on your documents?

We also suggest that you follow the steps provided by
Billion Debbarma on September 19, 2015 in this
thread. This thread is a related issue with your concern and will work on your Windows 10.

We look forward to your response.

 

cannot save document to document file.

Hi Maxine,

Thank you for posting your query on Microsoft Community.

I understand that you are unable to save documents. We will assist you to resolve the issue.

I would appreciate if you could answer few questions to narrow down to the issue.

• Did you sign in as administrator?
• Is the issue specific saving the file to this particular folder?
• What type of file are you trying to save?
• Did you install any third party security application?

This issue may arise when the user account that you have logged does not have Administrature previlage.

I suggest you to follow the steps provided below and check if it helps to resolve the issue.

1) Press　Windows + r　and type　netplwiz, press Enter.

2) Check for the　Administrator account.

3) Log Off from your computer and Login through　Administrator account.

4) Again press　Windows + r　and type　netplwiz, press Enter.

5) Select your　Microsoft Account　and click on　Properties　button.

6) Click on　Group Membership　tab and check on　Administrator.

7) Log off from your computer and try logging in through　Microsoft account.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.