Windows 10: progtv cannot see my tuner 950q

Discus and support progtv cannot see my tuner 950q in Windows 10 Gaming to solve the problem; Have a Hauppauge 960q usb tuner. I installed progtv off the microsoft site. I do not see my tuner, any suggestions? running win 11... Discussion in 'Windows 10 Gaming' started by greg michaels1, May 1, 2025 at 8:52 PM.

  1. GREG MICHAELS1
    greg michaels1 Win User

    progtv cannot see my tuner 950q


    Have a Hauppauge 960q usb tuner. I installed progtv off the microsoft site. I do not see my tuner, any suggestions? running win 11

    :)
     
    greg michaels1, May 1, 2025 at 8:52 PM
    #1
  2. UTTAM YADAV
    Uttam Yadav Win User

    Elgato tv tuner

    Hi,

    Sorry for the delay.

    I suggest you to check with the Elgato TV tuner for more information.

    Thank You.
     
    Uttam Yadav, May 1, 2025 at 8:53 PM
    #2
  3. ARUL_D
    Arul_D Win User
    TV tuner

    Hi,

    Welcome to the Microsoft Community.

    I would suggest you to refer to the following suggestions provided by Andre Da Costa replied on June 4, 2015 and check if it helps.

    Redirecting

    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
    Arul_D, May 1, 2025 at 8:53 PM
    #3
  4. BOARDLORD
    boardlord Win User

    progtv cannot see my tuner 950q

    USB TV tuner inhibits sleep

    Thanks for all the suggestions! Unfortunately they didn't work...

    - DDU'd the AMD graphics drivers, installed the latest, no dice
    - BIOS is latest already, so didn't touch it
    - Rolled back windows updates, no dice
    - powercfg -requests lists "NONE" in all sections, so not a borked update caused this. Just in case, I tried the powercfg requestoverride suggestion, but that didn't help either
    - I also tried powercfg /systemsleepdiagnostics, but that report didn't contain the unsuccessful sleep attempts with the tuner plugged in, only the successful ones with the tuner unplugged

    So, am at a loss...

    - - - Updated - - -

    Facepalm level 1000000000...

    It turns out I had to disable "Legacy USB support" in the BIOS... Now the only mystery is how that got enabled...
    What's important is that now the PC is sleeping like a baby progtv cannot see my tuner 950q :)

    - - - Updated - - -

    EDIT: Nope, no joy. Not working *Sad I'll get a cheap USB DVB-C replacement and try with that, as with an older model sleep works (but the cable slot for that is iffy so cannot use it properly).
     
    boardlord, May 1, 2025 at 8:53 PM
    #4
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