Windows 10: Projector Not Connecting to Computer

My computer no longer recognizes my View Sonic projector. I suspect it's related to a Windows 10 update. I attempted to "roll back driver" in my device manager but it was greyed out. I am a "mature" woman old lady, and can't understand a techie answer. It has to be laid out really simply for me! Obviously I'm frustrated because I use the projector for classes I teach. I would appreciate any help I can get!

:)

 

Black screen connecting projector through HDMI to VGA converter

Hi Andrew,


Thank you for posting your query on Microsoft Community.

We understand how you feel about the situation. We're sorry for the trouble this has caused.

Before we proceed, I need more information to help you better:

• What is the make and model of the projector?
• 
  Did you contact the projector manufacturer, as projector is only equipped with a VGA input?
  
• 
  Have you follow the steps and suggestions provided previously?
  

Please feel free to contact us, if you face any issues with Windows in the future.



Thank you.

 

Video Error on Projector

Hi Adnan,

To better assist you, we would like to know the following:

• Are you getting any error messages?
• What troubleshooting steps you've done so far?

For the meantime, we suggest you to update your drivers for your projector. You can get the drivers through
Windows Update or through the manufacturer's website.

 

Projector issue caused by update

Hello Matthew,

For us to better assist you and provide you with the appropriate troubleshooting steps, we would like to know a few more information. Kindly answer the questions below:

• What is the make and model of your devices?
• How is your projector connected to your computer?
• Have you checked for any updates on all of your drivers?
• Have you tried performing any troubleshooting steps?

We'll be waiting for your response.