Windows 10: Promlem: Facial recognition Windows Hello face - We could't find a camera compatible with...

Hi!Want to turn ON Windows Hello face.I did not try it before on this PC.But i have a problem - it says This option is currently unavailableWe could't find a camera compatible with Windows Hello FacePC - HP Elitebook 850 G8 Windows 11 Pro 21H2C:\Windows\System32\WinBioPlugIns\FaceDriver - this folder does NOT exist on my laptop at all.

:)

 

Windows Hello - camera incompatible with facial recognition setup

Hi Jan_1938

Windows Hello facial recognition requires specific hardware,

if you are confident that your camera is compatible with window Hello, have a look at Greg Carmack's suggestion in this thread

https://answers.microsoft.com/en-us/windows/for...

it it continues to be a problem, please let me know the make and model of the device.

 

facial recognition

Hi Dawn,





Based on the details you have provided, you can follow these steps to set a new scan for facial recognition:

• 
  On the
  Start
  button, go to
  Settings > Accounts > Sign-in options.
  
• 
  Under
  Windows Hello, choose
  camera setup option.
  
• 
  Select
  Remove
  to delete or remove the previous facial recognition setup.
  
• 
  To setup a new facial recognition setup, go to
  Set Up > Get Started.
  
• 
  Follow the instructions to scan your face and click
  Finish.
  

Let us know how it goes.



Regards.

 

facial recognition

Hello,

Facial Recognition was developed as part of the new security features of Windows 10. We would like to confirm if you are
trying to turn off the Facial Recognition feature for Windows Hello or for the
Windows 10 Camera app?

If you are requesting to turn off the Facial Recognition feature for Windows Hello, you can follow these steps:

• Go to Settings.
• Select Accounts.
• Click Sign-in options.
• Under Picture password, click Remove.

However, we have yet to include the option to turn off Facial Recognition feature in Windows 10 Camera app. We suggest that you
submit a suggestion to our Feedback Hub. Your feedback helps us continually improve your experience with our products. To submit a feedback, follow the instruction below:

• Open the Windows 10 Camera app.
• Click the Gear icon located at the upper right corner of the screen.
• Scroll down, click Send Feedback.

Let us know if you have other questions.