Windows 10: PrtSc screenshot blank/black screen

i tried to screenshot with prtsc and it appears like this, how to fix it

:)

 

Black screen after Windows update.

Hi Crystel,

Thank you for writing to Microsoft Community Forums.

• Were you able to get to the desktop screen after you restarted the system?
  
• When the screen was blank, were you able to see the cursor on the screen?
  
• Did you get any error code or error message?
  

Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

Troubleshoot black screen or blank screen errors

We look forward for your reply.

Thanks,

Peer Samie

Microsoft Community-Moderator

 

PrtSc screenshots

PrtSc screenshots used to got to OneDrive>Pictures>Screenshots -- up thru 3-25-19; now they disappear into space. There is no Screenshots folder in User>Pictures. Where else could they be going?

 

Winkey+PrtSc Not Saving Screenshots to Directory

Since Fn+Winkey+PrtSc is not a recognised keyboard shortcut, I assume that you have a laptop and the Fn key was necessary because the PrtSc key has two functions.

Your keyboard probably has a key combination that toggles normal behaviour between the Fn key being off [hence your Fn+Winkey+PrtSc] and the Fn key being on [so you should now be able to take Screenshots using just Winkey+PrtSc].

Each manufacturer has its own idea of what a suitable keyboard shortcut would be to toggle between these two behaviours; it is not a Windows setting. On one of my computers, just for example, it's Fn+Esc and the Esc key has a padlock symbol on it to help me remember when I need to. You will need to look all over your keyboard, study your computer manual, search your computer maker's website or try any user support forum that they host.

Denis