Windows 10: PS3 Controller with SCP Toolkit stops working since Windows Update

Ever since the most recent Windows update, my Playstation 3 controller stops working if no buttons are hit after 20 or 30 seconds or after I use my USB external keyboard on my laptop. This is a problem because when I play Final Fantasy XIV, sometimes I need to type something in the chat window during dungeons or boss fights. Sometimes I need to type something in in order to make an event trigger, and going back to my controller, only to see that it is unresponsive.

When the controller stops working, the "Player 1" light is still lit indicating that both Windows and SCP Toolkit registers that the controller is plugged into the USB port but the buttons are just unresponsive. The only way that I can fix this is by unplugging and plugging the PS3 controller back in. This is a major problemespecially if I am playing healer in Final Fantasy XIV.

This issue started literally after restarting to install the most recent update a few weeks ago. I got the update around midday and I used the controller for several hours without any issues before the update. After I decided to restart and let my computer install updates, this issue started immediately after those updates.

I tried a reinstall of SCP Toolkit and the drivers that come with it, but it made no difference.

I have heard that that update has caused a lot of games, apps, and programs to not function properly but I am not seeing anything regarding the problem that I am having with the PS3 controller since the update.

This is an HP Envy 17 j177nr with Windows 10 Home 64-bit


Does anybody know what the problem could be?

:)

 

PS3 controller not working..

Hi Robert,

Thank you for posting your query on Microsoft Community.

Kindly reply to the following questions, to better understand your query.

1. Are you using a Wired or a wireless PS3 controller?

2. Do you receive any error message? If yes, kindly reply with the error message and error code.



I would suggest you try the following steps and check if it helps.

Method 1: Run Hardware and Devices Troubleshooter

Please follow the steps below:

• Press Windows key + X and click on
  Control Panel.
• Change View by from Category
  to Small Icons.
• Now click on Troubleshooting.
• On the left side of the Troubleshooting window, click on “View all”.
• Click on Hardware and Devices. Please provide a password if asked for it and click
  ok.
• Follow the on-screen instructions.

Method 2: If you are using a USB Controller, follow the steps below.

1. Press Windows key + X and click on
Device Manager.

2. Expand Universal Serial Bus controllers.

3. Right-click on every device under Universal Serial Bus controllers node, and click
Uninstall.

4. Restart the system and allow the computer to reinstall the USB controllers.

5. Once all the USB Controllers are installed, connect the external Hard drive again.

Hope this helps. Please respond if you have further related queries.

Regards,

 

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