Windows 10: PS4 Controller: Issues with Bluetooth on Windows 10

Hello! So let me get right to it. I have two computers, one of which has a Bluetooth dongle, the other utilises an antenna that is attached to the motherboard through three golden pins, and both of them have ASUS motherboards albeit of different generations. I have a PS5 Dualsense controller and a PS4 Dualshock controller. It took me less than ten seconds to connect the Dualsense to either of the computers and I got it working with all of my Steam games right away. However, it's becoming increasingly annoying and difficult to get the PS4 controller to connect over Bluetooth.It works flawle

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PS4 Controller: Issues with Bluetooth on Windows 10

Hello! I'll go straight to the point. I have two PCs, both of them have an ASUS motherboard (albeit different models), both of them have Windows 10, one of them has a Bluetooth Dongle while mine uses an antenna that's connected to the motherboard via three golden pins. I have two controllers, a PS5 Dualsense and a PS4 Dualshock one. Connecting the Dualsense to either of the computers was a piece of cake and took me less than ten seconds (and I got it working with all of my Steam games right away). However, getting the PS4 controller to work via Bluetooth is so hard, frustrating and difficult it's starting to become infurating.

If I connect the PS4 controller via a micro-USB cable, it works A-OK with no problems whatsoever. Whenever I try to connect it via BT, that's when the problems arise. The steps should be extremely simple, just like it was for the PS5 controller:
- Turn BT on.
- Press SHARE + Power button to enter pairing mode.
- Click "Add Bluetooth Device".
- Voila.

This is not the case for me though. Whenever I click "WIRELESS CONTROLLER" and it finally "pairs", said "WIRELESS CONTROLLER" instantly goes from "CONNECTED" to "PAIRED" in a matter of 2 seconds. The light on the back of the controller turns off after 20 or so seconds, too. I tried doing this via the "Bluetooth and other devices" settings menu, and through "Hardware and sound --> Add a device". Neither of those options have worked. I have:

- Reseted the controller using a safety pin.
- Uninstalled all HID drivers (and reinstalled them) by plugging the controller to my PC.
- I have uninstalled and reinstalled all BT drivers.

I know it's not a controller issue because I can connect it to my phone and it works like a charm, so it's Windows 10 throwing a tantrum. What can I do? I am really desperate at this point, and I have scoured Google in hopes of finding an answer to this question, but Google stops being useful after page 6. I tried posting this in the official PS4 subreddit, but the "Support Megathread" is completely useless and I have posted this same question three times so far with no replies to it. Help please!

 

Can't link PS4 bluetooth controller

So I have a microsoft wireless keyboard and mouse that has it's own bluetooth dongle

I was told this dongle would be able to be utilized to also link my new PS4 controller

But I seem to be having issues with the dongle seeing this controller, or even a bluetooth headset I was trying to pair

So I'm going to assume there is something going on with the dongle

Do I in fact need a separate bluetooth dongle for this? Or can I somehow force the microsoft one to pair to other bluetooth devices?

I'm inside of WIndows Settings>Devices>Add Device>Bluetooth and it scans but sees nothing

Perhaps the dongle for the microsoft wireless keyboard and mouse is a wifi dongle and not bluetooth? How can I tell?

 

PS4 Controller: Issues with Bluetooth on Windows 10

Good day,

Thanks for your post in Microsoft Community.

I understand from your description that PS4 Dualshock one controller can't be connected to Windows through Bluetooth.

PS4 Dualshock one controller is a third-party product, and there is no support article in Sony that indicates it supports Windows.



After doing some research, I found that it maybe not supported to connect to Windows through Bluetooth.

If you want to use Bluetooth, you may use a plugin extension to make it easier. And we are sorry that we cannot give you advice on the plugin extension, please search online to find a website useful for you.

Please let us know if there's anything else that we can help you with.

Best Regards,

Silvia | Microsoft Community Support Specialist

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