Windows 10: PS4 Controller moving from bluetooth Category: "Mouse, keyboard & pen" to "Other Devices"

Hello, My PS4 Controller "Wireless Device" Connects, then switches to "Other Devices" on bluetooth, which leads to disfunctions, where ever i cannot play video games and the buttons dont work after it. Please Help. Thanks.

:)

 

Can't link PS4 bluetooth controller

So I have a microsoft wireless keyboard and mouse that has it's own bluetooth dongle

I was told this dongle would be able to be utilized to also link my new PS4 controller

But I seem to be having issues with the dongle seeing this controller, or even a bluetooth headset I was trying to pair

So I'm going to assume there is something going on with the dongle

Do I in fact need a separate bluetooth dongle for this? Or can I somehow force the microsoft one to pair to other bluetooth devices?

I'm inside of WIndows Settings>Devices>Add Device>Bluetooth and it scans but sees nothing

Perhaps the dongle for the microsoft wireless keyboard and mouse is a wifi dongle and not bluetooth? How can I tell?

 

Can't link PS4 bluetooth controller

Most likely it is a USB Wireless set, several makes and models available. Bluetooth doesn't usually have a dongle unless there is no Bluetooth already in the computer, most Notebooks have it as part of the Wireless/Wi-Fi adapter. If needing Bluetooth on a Desktop one can get a dongle for it such as offered by IOGEAR. The adapter is also usable on Notebooks that didn't come with Bluetooth but a big advantage of built-in Bluetooth is in freeing up a USB port, important when only 2 USB ports are available. Wireless adapters are usually optional on a Desktop [my ASUS has it] and Bluetooth may or may not be part of it.

To see if you have Bluetooth right-click the Start button, click Device Manager, should get something like this:

 

ps4 controller

So i have been having this problem for a while now and it's really annoying! I started playing with my ps4 controller again and at the beginning everything was fine the bluetooth was ok and everything, but since the last windows update 2 things started
to happen.

Number 1: when i go to add a bluetooth device, it says that it the bluetooth is off, but when i go back, the slider to turn the bluetooth on does not appear, and so i have to restart my computer and hope for the slider to be there.

Number 2: when i am able to connect my controller, windows says that it is configuring my wireles controller and when its done it moves it from "mouse, keyboard and pen", to the section of "other devices", and when that happens i am unable to use my controller
to play or for any other thing!

This is really annoyng and i dont get it why he does it!

I will wait for an answer about this issue...