Windows 10: PS5 Controller is not working anymore as it used to on windows 10 & 11

My PS5 controller used to work fine with steam even in spiderman and Guardians of the galaxy had haptic feedback. Suddenly is not working as it used to. When I try to play Hogwarts on steam when I press R2 repeatedly, it has a delay. I tried use it both via USB and via Bluetooth. When I open the Firmware PS5 program to check for update, the program is not responding. I tried in another computer and it is works fine. When I try to open Spiderman with the controller connected via USB, it freezes and won't open. I uninstalled the controller, I reboot the PC and still works not fine. It is recogni

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PS5 controller problem with PC

Dear Support!

I have a special problem with my PS5 controller. I used to play games with it, the PC recognized it and worked perfectly fine. One day it does not light up, the system does not recognize, the system thinks there is no controller connected, but there is. If I connect the PS5 controller to my laptop, it works without any problem. I've read a previous question with this problem, I also tried everything but I find something out. One of my USB port is not working. I tried to connect any working external device, but the port is not working. Can one wrong port cause this issue, where anything is working well in other ports except the PS5 controller?

Thanks for replying my question.
Best regards,
István

 

PS5 Controller won't connect to PC through Bluetooth or wired connection

I bought a PS5 on launch day, and have been using the controller both on the PS5 and my computer since then, and it has worked perfectly wired until recently, when the port got loose and the connection was no longer stable. This wasn't a major issue, I just switched it to Bluetooth and kept going, however, I changed the connection from my PC to my PS5 for the first time since switching to Bluetooth, and when I tried to change it back I started having issues.

In windows settings, it lists my controller as 'paired,' however I cannot fully connect the controller to play games, and when I try removing it it gives the message "remove failed." I have tried removing it while I have it plugged in, and have gone into device management, but it is not listed there. When I try to set my PS5 controller and PC to Bluetooth discovery, my PC does not pick up my controller as something it can reconnect to.

My PC doesn't have native Bluetooth, so I use a dongle from the company Insignia with model number 'BCM20702A0' which has also worked before this, but is now giving me a 'driver is unavailable' message, despite installing the proper driver for it and using it for months. When I use the driver update process, either automatic or manual, my computer gives me the message that the best drivers are already installed. I have also used devmgmt to disconnect and reconnect this as well.

I have been unable to play any of my normal controller games on PC for over two weeks now, and have tried anything I could find online, any advice would be extremely appreciated.

 

Problem with my PS5 controller on PC

May I ask whether your problem solved?



You can disconnect all external devices connected to the computer and connect the PS5 controller alone to exclude interference from other devices.

Or you can restore the PS5 controller to factory settings.