Windows 10: PSA: Movies and TV app is the only media player that can decode Atmos data to work with...

submitted by /u/TheSpider12
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:)

 

Window Media Player and Movies & TV arent working with internet conection

Hi Carlos,

I realize that WMP and M& TV app is not working on your PC. I will try to help you with this issue.

As Windows Media Player is not able to access the file, suggest you to run this troubleshooter to check if that helps. Follow these steps:

• 
  Press Windows key + X and click on Control Panel.
  
• 
  Click on Troubleshooting and click on View all.
  

Select “Windows Media Player Settings” troubleshooter and run it to check if that helps.

Further, you may also take ownership of the file to check if that helps.

Follow these steps:

• 
  Right click the file and select Properties.
  
• 
  Click the Security tab, tap or click Advanced, then tap or click Change. If you are prompted for an administrator password or for confirmation, type the password or provide confirmation.
  
• 
  Type the name of the person that you want to give ownership to, and then click Check Names.
  

Note: The account name for the person that you are assigning ownership to is displayed.

• 
  Click OK.
  
• 
  If you want this person to be the owner of the files and subfolders that are contained in this folder, select the “Replace owner on sub-containers and objects” check box.
  
• 
  Click OK.
  

For the Movies & TV app issue, suggest you to post the query in the Movies & TV forum:
Results in Music, Movies & TV - Microsoft Community

Keep us informed to help you further.

 

Movies and TV app - MP4 file problem


Thanks to Ivan & Jimbo45 for some suggestions to use another media player.

Anybody else care to offer a suggestion on why Movies and TV app is not working for MP4?
Should I try to uninstall and then re install?

 

Not able to run Windows Media Player and Movies & TV app

Dear sir,

I have already gone through this above mentioned steps ( as you suggested) and did not got any result.

Thanks,

Pradosh Raychaudhuri