Windows 10: Punctual and constant Bsod 0x124 using software Fusion

Hi all,


I ask help about a mysterious (for me!) BSOD I have in my pc.


0x124 BSOD appears ALWAYS and ONLY when I use the software Fusion of Blackmagicdesign, a (great) program about visual effects, rendering 3D and more.


Pc crashes always when I try to render a video, also with minimal effects (in which the components are not stressed). I updated the bios, the CPU is not overclocked, and the temperature of CPU and GPU are ok.
Again, I had this problem with the previous version of Fusion (now I use the last free version) and with Windows 8.1, and I rendered video and compositions (similar or more intensive) with other similar software like After Effects, Blender 3D, Sony Vegas, and I had no problems....sometimes it wasn't fast, but it always arrived at the end of process.


Looking at the logs I suppose that there some conflict with CPU....but my knowledge ends here


So I ask help, and I thank you in advance for the support

Paolo

:)

 

BSOD error WHEA_UNCORRECTABLE_ERROR 0x124

Hi Fabio,

Blue screen error has many symptoms. One example is if your running applications overload your total RAM. It will trigger this error and you will need to restart your computer. To better assist you with your concern regarding this system failure, we’d
like to know the following:

• Changes you’ve made to your computer prior to your concern.
• The version of your Windows. To know which version of Windows you are using, press
  Windows + R to open run window, type
  winver and press Enter.

• Your PC system specifications. To know your PC specs, follow the steps below:
  
  • Press Windows + S to open Search Box. Type
    About then click it.
  • Send us the screenshot.
• If you are using a PC or laptop.
• Make and model of your computer.

• The percentage of free space on your hard disk.

• The specific error you encounter on Blue Screen (Send us the photo).

In addition, you can visit this link to start troubleshooting blue screen errors.

We're looking forward to your response.

 

BSOD error WHEA_UNCORRECTABLE_ERROR 0x124

You can send a photo of the blue screen error of your computer by using a smartphone. This screen will show the specific error that will associate with the workaround that is available to our resources.

According to your laptop specs that already existed since 2011, you will need to check if the recommended system requirements of Windows 10 Pro will match to your computer. Visit this

site for more information about the optimal computer specification that works best for Windows 10.
If you see the details, you will realize that your computer will have a hard time accommodating this operating system.

Get back to us once you capture all the details in your blue screen error message.

 

Hi papapalo,

Welcome to the 10forums *Smile

If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.
Or configure Ccleaner to not remove dump files:




Please uninstall Daemon Tools, it is a known BSOD cause since Windows 7.
Code: dtsoftbus01 DAEMON Tools Virtual Bus Driver c:\windows\system32\drivers\dtsoftbus01.sys[/quote] Please uninstall ASUS software while troubleshooting, software from the motherboard or manufacturer usually isn't proper created and thus may cause instability.

If after removing ASUS and Daemon tools you still get crashes, please try following below to find any other violating drivers





Diagnostic Test

DRIVER VERIFIER


Warning Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.
Please follow this tutorial to run driver verifier.

Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.



Note Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.

This is an instruction error on the cache of the CPU, unfortunately with 1 dump there is no way to tell if this is consistent. If a crash is consistent it might give a better indication of what is wrong.
Code: ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 0000000000000000, Machine Check Exception Arg2: ffffe00158346028, Address of the WHEA_ERROR_RECORD structure. Arg3: 00000000b6000000, High order 32-bits of the MCi_STATUS value. Arg4: 0000000000100153, Low order 32-bits of the MCi_STATUS value. 4: kd> !errrec ffffe00158346028 =============================================================================== Common Platform Error Record @ ffffe00158346028 ------------------------------------------------------------------------------- Record Id : 01d162de54e1a29a Severity : Fatal (1) Length : 928 Creator : Microsoft Notify Type : Machine Check Exception Timestamp : 2/9/2016 2:40:26 (UTC) Flags : 0x00000000 =============================================================================== Section 0 : Processor Generic ------------------------------------------------------------------------------- Descriptor @ ffffe001583460a8 Section @ ffffe00158346180 Offset : 344 Length : 192 Flags : 0x00000001 Primary Severity : Fatal Proc. Type : x86/x64 Instr. Set : x64 Error Type : Cache error Operation : Instruction Execute Flags : 0x00 Level : 3 CPU Version : 0x0000000000600f20 Processor ID : 0x0000000000000004 =============================================================================== Section 1 : x86/x64 Processor Specific ------------------------------------------------------------------------------- Descriptor @ ffffe001583460f0 Section @ ffffe00158346240 Offset : 536 Length : 128 Flags : 0x00000000 Severity : Fatal Local APIC Id : 0x0000000000000004 CPU Id : 20 0f 60 00 00 08 08 04 - 0b 32 98 3e ff fb 8b 17 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 Proc. Info 0 @ ffffe00158346240 =============================================================================== Section 2 : x86/x64 MCA ------------------------------------------------------------------------------- Descriptor @ ffffe00158346138 Section @ ffffe001583462c0 Offset : 664 Length : 264 Flags : 0x00000000 Severity : Fatal Error : ICACHELG_IRD_ERR (Proc 4 Bank 1) Status : 0xb600000000100153 Address : 0x0000000000000007 Misc. : 0x0000000000000000[/quote]