Windows 10: PUP malware detected - is it legit?

Hi. I purchased a refurbished computer with Windows 10 Pro, Version 10.0.18363 Build 18363 installed. My anti-malware program keeps finding these two 'threats', which Google tells me are Windows related. Anyone know if they are legit and can be safely ignored, or should they be quarantined?


PUP.Optional.DriverPack, HKLM\SOFTWARE\WOW6432NODE\DRPSU

PUP.Optional.DriverPack, HKLM\SOFTWARE\WOW6432NODE\DRPSUCLIENTID

:)

 

Overrun by PUP's


Hi, @Skofab:

A bit of clarification...
As the others have pointed out, MBAM Free is only a manual, on-demand scanner that removes PUPs and malware already on the system.
MBAM Premium -- when properly configured -- can help to PREVENT PUPs/malware infection in the first place.

PUPs are not malware, in the strict sense of the term, as explained HERE. But they are generally junk that one likely does not not need or want and they can eventually get one into trouble with real malware.

Having said that, scanning for ROOTKITS and scanning for PUPs/PUMs are actually different settings.
In order to be sure MBAM is properly configured, open the dashboard > settings > detection and protection > non-malware protection and verify that both PUPs and PUMs are set to "treat detections as malware".

If your settings are correct, but the PUPs seem to come back with each scan, then the most likely explanations include:

• MBAM is having trouble removing them for some reason; and/or
• They are re-spawning, either from software/malware on the system, from Google sync or from another source.

If you would like, please follow the steps in THIS TUTORIAL to locate, export and post here as an ATTACHMENT to your next reply an MBAM SCAN LOG from one of the computers. That log may point to an explanation and possible solution.

Thanks,
MM

 

Malware Detected

If this is what you are seeing suggest you follow all
ofthe steps listed in this removal guide:
https://www.bleepingcomputer.com/virus-removal/remove-the-requested-resource-is-in-use-error/

Other scanners that may help resolve this malware issue are listed in
List of Malware Removal Tools

Regards…

Top 10 Ways PUPs Sneak Onto Your Computer. And How To Avoid Them. | Emsisoft | Security Blog

 

malware detected

I’m not sure what the “META” alert indicates.
Let’s see if resolving the malware detection will fix it.

The malware detection may be in a browser. Any new browser extensions that need to be disabled?

Any new programs/apps just installed that might contain adware?

Empty temporary internet files, restart the computer, manually update WD and run a Quick Scan.

Anything new in Startup that needs to be disabled?

If the malware detections continue suggest you try the following free independent scanners:

AdwCleaner: AdwCleaner

Emsisoft Emergency Kit: Как обнаружить и удалить угрозы с помощью Emsisoft Emergency Kit | Emsisoft | Security Blog

Other scanners that may help are listed at List
of Malware Removal Tools

AND/OR

See Remove Viruses, Trojans & Malware from Windows PC (Free Guide)

Note that you may need to reset your browsers - - -

How To Reset Internet Explorer To Its Default Settings (2019 Guide)

How to reset Chrome settings to default (2020 Guide)

How to reset Firefox settings to default (2020 Guide)

http://www.howtogeek.com/237527/how-to-reset-microsoft-edge-in-windows-10/

If the issue continues open Defender, look in All Detected Items and copy the name of the malware and complete file path and tell us about the malware.

You may also want to submit a copy of the file to VirusTotal for analysis:
https://www.virustotal.com/

Please post back in this thread if the malware issue continues.

Good luck...

http://blog.emsisoft.com/2015/01/27/top-10-ways-pups-sneak-onto-your-computer-and-how-to-avoid-them/