Windows 10: Purchase Failure When Buying Forza Horizon 4 From Microsoft Store

Whenever I try to purchase Forza Horizon 4 from the Microsoft Store it comes up with the error. I am using a Gigabyte Aorus 15 SA.




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2020/06/15 - 22:36:56 UTC

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Forza horizon 4 -microsoft store

Hi all,

I recently purchased forza horizon 4 via the windows 10 microsoft store app. After paying a note came up stating that some users had to close the store app and click the buy button once more for the game to appear in your account. I did this but the game
is nowhere to be found. Not in my updates and downloads, not in my purchased history not nowhere. I already tried resetting the store app but nothing is changing.

Hope someone can help me with this. Was really looking forward to playing.

Kind regards,

Nathan

 

Forza horizon 4 -microsoft store

Hi everyone,

I just checked my purchase history and there it is, horizon 4. Looks like a took some time to process. But my payment is refused which is kind of weird but I will look into that alwell.

Thanks for the awnsers

-Nathan

 

saving forza horizon 4

Hi,



Thank you for writing to Microsoft Community Forums.



I understand how difficult it can be when the feature does not work the way it is supposed to.



I would suggest you to post Forza Horizon 4 query on Forza Horizon 4 forum. Please post this question in the

Forza Horizon forum, where we have the engineers with the expertise to provide solutions for this issue.





Aditya Roy

Microsoft Community - Moderator