Windows 10: Purchase of downloadable Windows 10 with NO product code after payment

Discus and support Purchase of downloadable Windows 10 with NO product code after payment in Microsoft Windows 10 Store to solve the problem; On Dez.16th I purchased Windows 10, but on the bill there was no product code. So I could not download Windows 10. I spoke with: Alexander A. Experto... Discussion in 'Microsoft Windows 10 Store' started by MercedesAsensio, Dec 24, 2020.

  1. MERCEDESASENSIO
    MercedesAsensio Win User

    Purchase of downloadable Windows 10 with NO product code after payment


    On Dez.16th I purchased Windows 10, but on the bill there was no product code. So I could not download Windows 10.

    I spoke with: Alexander A. Experto de Soporte Microsoft, he chequed payment but said that a level 2 responsible would solve my problem in 72 hours. This was on DEC, 17th, 7 days ago and I still don't have any call, nor answer, nor mail response, nor product code.

    What do I do now?

    :)
     
    MercedesAsensio, Dec 24, 2020
    #1
  2. REGILE REB
    Regile Reb Win User

    not accepting payment

    Hi Ryan,

    One of the factor why you're having issues purchasing an app in Windows Store is due to payment method settings. See this article:

    Troubleshoot problems with payment options     and follow the suggest troubleshooting steps.

    Let us know what happens after following the suggested troubleshooting steps.
     
    Regile Reb, Dec 24, 2020
    #2
  3. SANDEEP_KM
    Sandeep_KM Win User
    Can't download the movie I purchased for rental.

    Hello,



    Thank you for writing to Microsoft Community Forums.



    I suggest you to follow the steps mentioned below to download rented movies offline and check if that helps.

    Steps:

    1. Select the movie you want to rent and click on
      rent option      .
    2. Login using Microsoft account.
    3. Once you have signed in, you will have two option
      to stream       or download movies to this device to watch offline.
    4. Select download movies to this device to watch offline and click on next.
    5. After Choosing the Next option and you will be asked for the payment option.
    6. Once the payment it done, open Movies & TV application to download the movie.


    You will be able to watch the movie offline from
    Movies and TV application. When you rent, the viewing period is 14 days from the time of your order or 24-48 hours from the time you start to watch (depending on the content you select), whichever comes first.



    If you still facing issues downloading the movies after following the above steps. I suggest you to follow the troubleshooting steps mentioned below, to fix issues with Microsoft store.



    Steps:

      1. Open store application on your pc.
      2. Click on the ellipses on right top corner of the screen.
      3. Logout and login back.


    Hope it helps.



    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, Dec 24, 2020
    #3
  4. DENT1
    Dent1 Win User

    Purchase of downloadable Windows 10 with NO product code after payment

    Digital Download with Recurring Payments

    I've got a few websites and blogs in which I sell a digital product. I've been using E-Junkies to Email the file to the customer after collecting payment via PayPal.

    This was a good arrangement for one off payments, but now I want to create a membership site and need Recurring Payments. My website is not using a CMS like Word Press or Drupal so I can't use one of their third party add-on.

    Any suggestions?
     
    Dent1, Dec 24, 2020
    #4
Thema:

Purchase of downloadable Windows 10 with NO product code after payment

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