Windows 10: purchased 365 and installed on 1/10.25. unable to access Excel files created previously created

Discus and support purchased 365 and installed on 1/10.25. unable to access Excel files created previously created in Windows 10 Software and Apps to solve the problem; purchased 365 and installed on 1/10.25. unable to access Excel files created previously created... Discussion in 'Windows 10 Software and Apps' started by RBoyce6, Apr 21, 2025.

  1. RBOYCE6
    RBoyce6 Win User

    purchased 365 and installed on 1/10.25. unable to access Excel files created previously created


    purchased 365 and installed on 1/10.25. unable to access Excel files created previously created

    :)
     
    RBoyce6, Apr 21, 2025
    #1
  2. MJS17
    mjs17 Win User

    Unable to access Zip folder created by "Steps Recorder" in Windows 10

    Thank you for the reply. I already have "hidden files" checked. - - - Updated - - - To clarify : 1) Attempting to open file by clicking on it in the "Recent files" list I get the following:
    purchased 365 and installed on 1/10.25. unable to access Excel files created previously created ble-access-zip-folder-created-steps-recorder-windows-10-a-attempting-open-file-recent-files-list.png
    2) Unable to find file where it is supposed to be located based on the "File location" path:
    purchased 365 and installed on 1/10.25. unable to access Excel files created previously created 905t-unable-access-zip-folder-created-steps-recorder-windows-10-a-unable-find-file-path-location.png
    3) What I get when attempting to look at "Security" tab:
    purchased 365 and installed on 1/10.25. unable to access Excel files created previously created d1651426972t-unable-access-zip-folder-created-steps-recorder-windows-10-a-unable-access-security.png
     
    mjs17, Apr 21, 2025
    #2
  3. SCOPIO
    scopio Win User
    Unable to open office 2007 files in office 365

    Had Office 2007 which I have now uninstalled and installed Microsoft 365. I now am unable to open Word and Excel files created with Office 2007 in Microsoft 365. I have saved the files again to .docx and .xlsx but still will not open in 365.
    purchased 365 and installed on 1/10.25. unable to access Excel files created previously created 380195d1669759584t-unable-open-office-2007-files-office-365-a-2022-11-29_22-05-01.jpg
    Any suggestions?
     
    scopio, Apr 21, 2025
    #3
  4. MJS17
    mjs17 Win User

    purchased 365 and installed on 1/10.25. unable to access Excel files created previously created

    Unable to access Zip folder created by "Steps Recorder" in Windows 10

    I had concluded as well, the file must not have existed (based on screen-shots below) - so I tried doing a restart of the "File Explorer" - with the goal to get the phantom file to disappear from the "Recent files" list - but it still remained so I used the right-click context menu option "Remove from Quick access" for the phantom file that did the trick. *Wink (I was reluctant to use the "Remove from Quick access" until I assured myself that the file must apparently not exist (regardless of it being listed in the "Recent files" list - which is a bit confusing why this was the case. *Confused ) What led me to conclude the file must not exist was the following:
    purchased 365 and installed on 1/10.25. unable to access Excel files created previously created e-access-zip-folder-created-steps-recorder-windows-10-a-pic-1-attempting-rename-file-general-tab.png
    Doing the above and ignoring the dialog produced the results below
    purchased 365 and installed on 1/10.25. unable to access Excel files created previously created -folder-created-steps-recorder-windows-10-a-pic-2-ignoring-dialog-produced-item-not-found-dialog.png
    - so since I never moved the file one would have to conclude the file listed in "Recent files" must be a phantom file. I would have assumed that a restart of "File Explorer" would have cleared the file but obviously not. Many thanks for all the help provided - I'll flag topic as resolved. *Party - - - Updated - - - P.S. Btw, I had tried (while still assuming the file may had existed) enabling this setting (wondered if this might help) - but didn't make any difference....
    purchased 365 and installed on 1/10.25. unable to access Excel files created previously created cess-zip-folder-created-steps-recorder-windows-10-a-wonder-about-include-compressed-files-w-text.png
     
    mjs17, Apr 21, 2025
    #4
Thema:

purchased 365 and installed on 1/10.25. unable to access Excel files created previously created

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