Windows 10: Purchased a replacement product key but cannot obtain it

Discus and support Purchased a replacement product key but cannot obtain it in Windows 10 Software and Apps to solve the problem; I have windows 11 that was installed on a new computer by the vendor last May. The last auto upgrade a couple of weeks back erased my product key and... Discussion in 'Windows 10 Software and Apps' started by JDH797, Oct 23, 2024.

  1. JDH797 Win User

    Purchased a replacement product key but cannot obtain it


    I have windows 11 that was installed on a new computer by the vendor last May. The last auto upgrade a couple of weeks back erased my product key and windows needs to be reactivated but I cannot find the original printed key that was used at installation. So I purchased a replacement product key but it was never sent to my email and I have been unable to contact anyone at Microsoft who can help.The order says completed but also that it was a CSS order. I presume that means customer service and support but I have been unable to find a solution or to reach anyone there either.Please help.

    :)
     
    JDH797, Oct 23, 2024
    #1

  2. No product key after Windows 10 purchase

    Hi Chris,

    Welcome to Microsoft Community and thank you for your interest in Windows 10.

    • How did you upgrade to windows 10?
    • Have you done clean install?
    • Are you getting any error message?
    • From where have you purchased the Windows 10?
    If you have purchased from online Microsoft store or any store I suggest you to contact them for the product key.

    Please do let us know with more information, so that we can assist you better.
     
    Karthicka_R, Oct 23, 2024
    #2
  3. How to obtain Windows 10 Product Key for new HDD

    I purchased a SSD and want to transfer my SATA to it and I need to obtain the Product Key from the old HDD.
     
    Curt_Prism, Oct 23, 2024
    #3
  4. Purchased a replacement product key but cannot obtain it

    Partial Product key not same as product key obtained from PowerShell command - Cannot activate Windows

    My PC was recently upgraded from Windows 8 to Windows 10. The original Windows 8 license was for Education.

    The partial product key given on the Activation Page is not the same as the product key obtained from Windows Powershell command.

    Where can I find the rest of the product key from the Activation Page?

    I have tried numerous steps without luck.
     
    AdriduPlooy, Oct 23, 2024
    #4
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Purchased a replacement product key but cannot obtain it

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