Windows 10: purchased a Riaddos cd/dvd and will not load on my windows 10

need help on how to load my Risottos cd/dvd external drive

:)

 

CD/DVD not loading any of my pc games

Hi,  

This issue might occur due some problem with display drivers.

I suggest you to update DVD / CD drivers and check if it helps.

Please follow the steps below and check if it helps.

• Press Windows key + X and click on
  Device Manager.
• 
  Expand DVD/CD ROM.
  
• 
  Right click on the video driver and select
  Update Driver Software.
  

Please get back to us if you need any further assistance.

Thank you.

 

Windows 7 Professional keeps dropping the DVD/CD drive

Working with a fresh install (2nd attempt) of Windows 7 Professional on new hardware. The motherboard is a Gigabyte EP45-UD3P. Running 4G of RAM and an Intel Q9400 Quad Core CPU. The DVD/CD optical drive is a Pioneer DVR-218L.

Here's the problem - after two fresh installs, Windows 7 drops the DVD/CD drive and I get the following error in Device Manager (The device cannot start {code 10}). After the install, the drive works for a period of time, then stops working and I get the error code.

The driver appears to be a standard Windows driver (CD-ROM driver).

I've tried uninstalling the drive and re-installing it in Device Manager but it does not work - I continue to get the device error.

I've also swapped out the DVD/CD drive to insure it's not a bad unit. Same problem with both drives.

What do you suggest for next steps?? Could it be an issue with the motherboard?? A driver problem?

I visited the Pioneer web site - could not find any help or additional Windows 7 drivers.

What now??

 

cannot load turbotax in dvd/cd rom drive d. this pc not responding. please advise.

Hi,



Thank you for posting in Microsoft Community. I understand your concern and I am glad to assist you.



In order for us to find out why the rom drive cannot load CD/DVD, we would like to gather more information:

• What is the current build and version of Windows installed on your computer?
• Are there any changes made to your computer prior to this issue?
• Are there any recent updates installed on your computer?
• What troubleshooting steps have you done so far?

To further isolate this issue, we recommend you try another DVD and check if the rom drive will load it. If not kindly follow the steps provided on the link below to try and fix the problem:

• CD/DVD drive not recognized by Windows

Get back to us with the outcome so we can assist you further.