Windows 10: Purchased digital version of Windows 11 Home edition, but download failed immediately

I just purchased the digital version of Windows 11 Home from the Microsoft site, and when I clicked on the download link it immediately said there was a problem and now I can get back to the download page to retry. When I go to my orders on my account page I see the order, but there is now install/download link.

:)

 

Adobe Digital Edition

Hi GiseleFori,

Thank you for writing to Microsoft Community Forums.

1. Do you get any error message when you try to download the Adobe Digital Edition?
   
2. Which version of Adobe Digital edition are you trying to download?
   

As per Adobe support, it is compatible with Windows 7. You can try installing it in compatibility mode.

For installing it in compatibility mode, you may follow this step:

• Right click on setup file and click on Properties.
  
• Under compatibility tab, check the option “Run this program in compatibility mode for:” and select Windows 7.
  
• Click on Apply and OK.
  

You may download the
Adobe Digital Edition 4.5.9 version and check if it is works.

You may refer the steps mentioned in this article named
Install Adobe Digital Editions on Windows 7, Vista, XP to install this application.

Please refer the solution provided in this article named
Installation issues for Adobe Digital Editions 4.0 and check if it helps.

Hope this helps.

Let us know if you got the help you needed by clicking on Yes or No.

Regards,

Gowrish S

Microsoft Community –Moderator

 

Downloading to Kobo with Adobe Digital Editions

Hi Roger,

I realize the inconvenience you are facing. Let me help you in resolving the issue.

You may be facing the above issue due to the incompatibility of the programs on Windows 10 operating system. You can try installing the program software in
compatibility mode and check if the software works.



Follow the steps below to install the software in compatibility mode and check if the issue is resolved.



Step 1: Compatibility mode runs the program in the current version of Windows using the settings from previous version of Windows.

• Locate and right-click on the program setup file on your PC and click on
  Properties.
• Click on the compatibility tab, check the box
  Run this program in compatibility mode for, select Windows 10 operating system from the drop down menu and proceed with the installation. Once this is done,
  restart the computer for the effective changes to take place.

Step 2: You can also follow the steps below and check if the issue is resolved.

• Press Windows logo key on the keyboard and type
  Run programs made for previous versions of Windows.
• Select the top most search result and follow from step 2 from the article
  
  Make older programs compatible with this version of Windows (Also applies to Windows 10).
• Check if the issue is resolved.

Refer to the link below on similar issue and check if it helps:

Redirecting



I suggest you to refer the link below and check if it helps.

Unable to open .acsm file in Digital Editions because it tries to open in Adobe Reader

If the issue persist, I suggest you to post your query to Adobe support as they will be better equipped to help you with the above issue.

https://forums.adobe.com/community/adobe_digital_editions



Write to us with the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.

Thank you.

 

EBOOK OPENS IN EDGE INSTEAD OF DOWNLOADING TO ADOBE DIGITAL EDITIONS

We appreciate your quick response to the query. The update, which was installed on your Windows 10 PC may have made some changes which cause the matter at hand. For case isolation, we suggest that you check if an option for Adobe Digital Editions is available,
kindly follow the steps below.

• Open Internet Explorer.
• Click on the Settings icon; then select View Downloads.
• Select one of the Ebooks that you have downloaded; click on the dropdown beside the Open option; then select
  Open with.
• A small windows will pop up. Select Adobe Digital Editions; then click
  OK.

Your response will be highly appreciated.