Windows 10: purchased Microsoft 365 Family cant get it

Discus and support purchased Microsoft 365 Family cant get it in Windows 10 Installation and Upgrade to solve the problem; Hello,My name is Robin Beanblossom and I recently bought a desk top computer.It is a HP 22 All-in-One PC, AMD Athlon Gold when purchasing this computer... Discussion in 'Windows 10 Installation and Upgrade' started by RobinBeanblossom, Jun 26, 2021.

  1. purchased Microsoft 365 Family cant get it


    Hello,My name is Robin Beanblossom and I recently bought a desk top computer.It is a HP 22 All-in-One PC, AMD Athlon Gold when purchasing this computer IWas also asked to Purchase Microsoft 365 Family Office apps 1TB OneDrive CloudStorage 3 months free plus 12- month subscription for a total of 15 months.Sent from Mail for Windows 10VQ2TH-C4YM2-HMF29-Q4FFG-F3DCZ Is suppose to be my product key but I tried it and they declined said not enough number or letters.

    :)
     
    RobinBeanblossom, Jun 26, 2021
    #1

  2. Unable to purchase on Microsoft Store with a Family account.

    Thank you for your response. There are other games that allow you to purchase using the Microsoft funds that you transferred to a member of your Family.
    If you don't have sufficient money in your Microsoft account to complete a transaction, you must use another form of payment registered with your Microsoft account to cover the remaining purchase amount, charge the entire purchase to the other payment
    option in lieu of your account balance, or add additional value to your Microsoft account.

    To ensure that the child account is allowed to purchase a content online, you have to check and change the restriction settings on the account by following the steps below:

    • Sign in to your account on the
      Microsoft Family page
      .
    • Find your child’s name and select More options > Spending >
      Change content restrictions.
    • Change the restrictions settings and allow the account to purchase.

    If you are still unable to purchase the game, there is a possible issue with your profile or the billing information. We recommend that you contact Xbox Chat Support to securely check your account and the child account.

    Keep us updated with the results after performing the suggested solutions above.
     
    Loraine Mon, Jun 26, 2021
    #2
  3. NMI
    NMI Win User
  4. Tenforo Active Member

    purchased Microsoft 365 Family cant get it

    What is new in Microsoft 365 for individuals and families

    Source: https://www.microsoft.com/en-us/micr...-and-families/


     
    Tenforo, Jun 26, 2021
    #4
Thema:

purchased Microsoft 365 Family cant get it

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