Windows 10: purchased product not available for downloads in store

Discus and support purchased product not available for downloads in store in Microsoft Windows 10 Store to solve the problem; Order number 7242696065 was the order for the purchased product. now it is not available in the store. what should I do?... Discussion in 'Microsoft Windows 10 Store' started by ISHANACHARYA, Dec 17, 2020.

  1. ISHANACHARYA
    ISHANACHARYA Win User

    purchased product not available for downloads in store


    Order number 7242696065 was the order for the purchased product. now it is not available in the store. what should I do?

    :)
     
    ISHANACHARYA, Dec 17, 2020
    #1
  2. BAHREEX
    bahreex Win User

    Unable to Purchase anything on Windows Store

    Whenever I am trying to purchase/upgrade any App in Store, I am getting an error as shown in the screenshot:


    purchased product not available for downloads in store [​IMG]


    Please help suggest why this is happening, and how to rectify? Apps are downloading and updating absolutely fine. There is also no Issue with my account.
     
    bahreex, Dec 17, 2020
    #2
  3. KARTHICKA_R
    Karthicka_R Win User
    No product key after Windows 10 purchase

    Hi Chris,

    Welcome to Microsoft Community and thank you for your interest in Windows 10.

    • How did you upgrade to windows 10?
    • Have you done clean install?
    • Are you getting any error message?
    • From where have you purchased the Windows 10?
    If you have purchased from online Microsoft store or any store I suggest you to contact them for the product key.

    Please do let us know with more information, so that we can assist you better.
     
    Karthicka_R, Dec 17, 2020
    #3
  4. SANDEEP_KM
    Sandeep_KM Win User

    purchased product not available for downloads in store

    Can't download the movie I purchased for rental.

    Hello,



    Thank you for writing to Microsoft Community Forums.



    I suggest you to follow the steps mentioned below to download rented movies offline and check if that helps.

    Steps:

    1. Select the movie you want to rent and click on
      rent option      .
    2. Login using Microsoft account.
    3. Once you have signed in, you will have two option
      to stream       or download movies to this device to watch offline.
    4. Select download movies to this device to watch offline and click on next.
    5. After Choosing the Next option and you will be asked for the payment option.
    6. Once the payment it done, open Movies & TV application to download the movie.


    You will be able to watch the movie offline from
    Movies and TV application. When you rent, the viewing period is 14 days from the time of your order or 24-48 hours from the time you start to watch (depending on the content you select), whichever comes first.



    If you still facing issues downloading the movies after following the above steps. I suggest you to follow the troubleshooting steps mentioned below, to fix issues with Microsoft store.



    Steps:

      1. Open store application on your pc.
      2. Click on the ellipses on right top corner of the screen.
      3. Logout and login back.


    Hope it helps.



    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, Dec 17, 2020
    #4
Thema:

purchased product not available for downloads in store

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