Windows 10: Purchased Roblox Premuim

Discus and support Purchased Roblox Premuim in Windows 10 Software and Apps to solve the problem; Hello, I bought Roblox Premuim with a Microsoft Rewards card today, but for some reason I didn't get the product even though the purchase was... Discussion in 'Windows 10 Software and Apps' started by Polychromatic, Jun 6, 2023.

  1. Purchased Roblox Premuim


    Hello, I bought Roblox Premuim with a Microsoft Rewards card today, but for some reason I didn't get the product even though the purchase was completed. Can anyone tell me if this is normally delayed or happen right aftern the purchase because I'm feeling like something orrured within the purchase that is preventing it. Does anyone know what's happening; I would really appreciate answers.

    :)
     
    Polychromatic, Jun 6, 2023
    #1

  2. BEX64 error in Roblox

    The error report you provided indicates that Roblox crashed with a BEX64 error. BEX64 is a type of error code related to the Windows operating system, specifically indicating an issue with the application's execution.



    Based on the information in the report, here are a few suggestions to troubleshoot and potentially resolve the issue:



    Update Roblox: Make sure you are using the latest version of Roblox. Check for updates in the Roblox client and ensure you have the most recent version installed. Updating the game may fix any known issues or bugs.



    Check system requirements: Verify that your computer meets the minimum system requirements for running Roblox. Ensure that your operating system, graphics card drivers, and other software are up to date.



    Disable unnecessary background programs: Some background programs or processes may interfere with Roblox. Temporarily disable any antivirus, firewall, or other security software, as well as any unnecessary applications running in the background, and then try running Roblox again.



    Clear Roblox cache: Roblox stores temporary data and cache files on your computer. Clearing this cache may help resolve any corrupted or conflicting files. You can do this by following these steps:



    Press Windows Key + R to open the Run dialog box.

    Type "%localappdata%\Roblox\logs" (without quotes) and press Enter.

    Delete all the files in the opened folder.

    Reinstall Roblox: If the issue persists, consider uninstalling Roblox and performing a clean reinstall. To do this, follow these steps:



    Uninstall Roblox from your computer through the Control Panel or by using the uninstaller included with the game.

    Restart your computer.

    Download the latest version of Roblox from the official website and reinstall it.

    Contact Roblox support: If none of the above solutions work, it may be beneficial to reach out to Roblox support for further assistance. They can provide specific troubleshooting steps or investigate the issue further.



    Keep in mind that the provided error report does not provide extensive details about the cause of the crash, so these suggestions are general troubleshooting steps. It's always recommended to reach out to the game's official support channels for more targeted assistance.
     
    Asyourwish, Jun 6, 2023
    #2
  3. Roblox robux purchase not working!

    hi!

    If purchased on the roblox site or from things not associated with microsoft, than microsoft is not liable for any purchases. sorry! try contacting roblox.com/support
     
    NextDoorGamer, Jun 6, 2023
    #3
  4. Faith Win User

    Purchased Roblox Premuim

    Why did Roblox install itself?

    Weird. Windows Update doesn't install applications from the store as far as I know. Microsoft does install updates or apps that's within the store workspace automatically though, and will sometimes give you "free" versions of games that are shown as "purchased" (like Candy Crush) on your account, but they should not be installed. *Think They may be suggested or shown as a tile, but it shouldn't be installed on your computer. I don't see Roblox on any of my machines and they are all set to get automatic updates, both from WU and the store.
     
    Faith, Jun 6, 2023
    #4
Thema:

Purchased Roblox Premuim

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