Windows 10: Purchased Windows 10 Pro did not download help

Purchased Windows 10 Pro Upgrade from Microsoft store and did not download. got Error message. and I cant find the product key

:)

 

Can't upgrade from Windows 10 Home to Pro

Hi Bill,

Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

Download Windows 10

After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

• Press “Windows key + R” and type “slui 4” and press Enter.
• Select the Region from the list and click Next.
• Call the Toll-Free number provided on top and can activate via phone.

Hope this helps. Keep us posted on the status for further assistance.

 

Download Windows 10 TH/RS

Download December 12 CU KB4054517 x64 (510.9MB)

Brings system to 16299.125

List of improvements and fixes found here.

 

Download Windows 10 TH/RS

Download May 23 CU KB4100403 x64 (426.7MB)

Brings system to 17134.81

List of improvements and fixes found here.