Windows 10: QCA9565 wifi connectivity

I used to use an ethernet cable to access the internet. Since upgrading to a faster ISP, and Wifi, my Windows 10 Dell

Inspiron 3252 which uses a QCA9565 has great difficulty receiving and keeping the Wifi signal.

My apple laptop has no problems; my Pixel phone has no problems; my Samsung phone has no problems- so it is clearly not an ISP problem.

It would seem that this is either an MS Windows 10 problem or a QCA driver problem.

The QCA9565 is running the latest version and updates according to MS.

I have done the usual reboot etc measures.

In desperation, I wonder if anyone has had this problem and how to resolve as I believe that now that this is a windows 10 problem, as all my other devices which are not windows dependent all work fine.


thanks for any help..

:)

 

How to connect to an existing wifi network?

'Not connected' doesn't necessarily mean the WiFi adapter isn't working, just that you have not yet connected to an available network. If it is working then a list of available WiFi names should appear when you click on the WiFi icon on the taskbar which looks like this

when not connected.


If the list is empty then either the antenna is not connected to the WiFi adapter or the adapter isn't working. This may be a driver problem rather than hardware, so look in Device Manager for any yellow warnings. Also check that the WiFi adapter is not disable in Device Manager.

 

When will the wifi connectivity problems be solved?


OK, so the Windows 10 engineers bollixed up the wifi connectivity part of the operating system. Everybody knows that by now. It seems they are making some progress in resolving it. Now, instead of seeing "Secured, No Internet" on your list of wifi connections, you see "Connected, Secured" EXCEPT no webpages will load. So you really aren't connected. It does seem to be a step in the right direction. Does anybody know when they plan on a full and complete repair of this screw up of epic proportions?

 

When will the wifi connectivity problems be solved?

Hi Wabbles and welcome to Tenforums.

I've got 4 systems connecting via wireless; all adapters are different makes; all have zero issues, and two of them are old (wireless-G only). Most every issue I have seen with wireless connections has been driver-related. (Or, impending router failure.) I would suggest identifying your adapter model/make, and searching for different drivers that you can try out. And, sometimes an older driver works better than a newer one (just had this issue on a system I was working on yesterday). Also, verify you have these same connection issues when connecting to different routers, just to rule that out.