Windows 10: Qualcomm Bluetooth not working

Suddenly the Bluetooth has stopped working, I assume after an update. I have a Dell XPS 15-9560, Windows 10, 64-bit.

Qualcomm QCA61X4 is the Bluetooth ID in Device Manager;:

Driver Version 10.0.0.709

Port _#0004.Hub_#0001

Property: Problem code

Value: 0000002B

Under "Events" tab, the Information box indicates:

Device USB\VID_0CF3&PID_E301\5&3095c79&0&4 requires further information

Device status indicates, "Windows has stopped this device because it has reported problems (Code 43)"

I have updated, uninstalled, reinstalled, reloaded old driver, started, stopped, and tried everything suggested and I could think of. Any suggestions?

:)

 

How do I enable Bluetooth with my Qualcomm Atheros adapter?

You need to download the Qualcomm Atheros driver suite.

https://www.atheros-drivers.com/download-driver-nr-267-for-atheros-AR3011-and-Windows7.html

Follow these steps to install this software:

• goto start right click "Computer"
  
• click manage
  
• open Device manager, you will see Bluetooth Radios
  
• right click on the USB Bluetooth module
  
• click properties
  
• click update driver
  
• click search manually
  
• click ill choose the file
  
• select, Bluetooth radios from list
  
• on left pane click MICROSOFT CORPORATION
  
• install the driver in the right pane
  

Now your Bluetooth will broadcast and you will be able to pair.

 

bluetooth connectivity problem after upgrading window8.1 to windows10

Sir,

I did the changes as described by you.

BUT:

• It did not work
• I am able to send files to my android phone Samsung Galaxy J2 from my Laptop Sony VAIO SVE14137CN.
• Files CAN NOT be sent from the android phone to the Laptop- Message says connection failed even when it is paired with VAIO.
• Tried many times by removing device and then pairing.

Pl. suggest further steps (Bluetooth drivers are updated: Details are as follows-

• Microsoft Blue Tooth Enumerator-Location: on Qualcomm Atheros AR3012 Bluetooth (R) Adaptor.
• Microsoft Blue Tooth LE Enumerator-Location: on Qualcomm Atheros AR3012 Bluetooth (R) Adaptor.
• Qualcomm Atheros AR3012 Bluetooth (R) Adaptor-Location: Port_#0002.Hub_#0004.

Thanks and regards.

Narendra lal

 

Qualcomm Atheros AR3011 Bluetooth driver

Hi! Running Windows 10 and I need to update a driver as follows: Qualcomm Atheros AR3011 Bluetooth driver but I can't get the driver to download and install from the Qualcomm Atheros site. Any suggestions?

Regards

Kieran Ward