Windows 10: Quality and stuttering Issues

Last night i played a game and the laptop got heated up but the game was running in full quality settings and it was running smoothly. When i tried the playing the same game today, the game is not running smoothly even after lowering the resolution and other quality settings. The same issue started in all other games as well. So its not game specific, rather something in system itself.

:)

 

Mouse ticking stuttering issues when gaming

Hi Edy,

To isolate your concern regarding your mouse ticking stuttering, kindly answer the following questions:

• Have you made any changes prior to the issue?
• What troubleshooting steps have you done so far?
• Are you experiencing the same issue when playing other games?
• Does the issue also occur in other programs?

Looking forward to your reply.

Regards.

 

Windows 10 upgrade: Game stutter issue

Hi,

Compatibility issues is one of the possible reasons why you're experiencing stutter issues when playing a game on your Windows 10 device. To help you resolve this concern, we need to gather more details. kindly verify the information below:

• Are you experiencing this issue with all of your games?
• Are you having this issue when you are playing both online and offline games?
• Does this issue occur on both digital and disk games?

In the meantime, we suggest that you follow the troubleshooting steps provided on this

link. This can help us resolve problems you may experience during gameplay on your Windows 10 device.

We're looking forward to your reply.

 

Audio stuttering after wake

Hi, ShimmyW

Welcome to the Microsoft Community.



Knowing that you have problems with your audio after waking up from sleep, you can try the following suggestions:



1. Check for Hardware Conflicts:

• Open Device Manager.
  
• Expand the “System devices” category.
  
• Look for any devices with yellow exclamation marks or error messages.
  
• If you find any conflicts, try disabling or uninstalling the conflicting devices.
  

2. Test with External Audio Device:

• Connect an external audio device, such as headphones or speakers, to the computer.
  
• If the audio stuttering persists, it suggests a problem with the Realtek audio device or its drivers.
  

3. Disable Audio Enhancements:

• Go to Control Panel > Sound.
  
• Select the Realtek audio device as the playback device.
  
• Click on the “Properties” button.
  
• Go to the “Enhancements” tab.
  
• Uncheck all the enhancement options.
  

If the above steps do not resolve the issue, contact Gigabyte support for further assistance. They may be able to provide additional troubleshooting steps or replace the audio device if necessary.

Best Regards

Martin | Microsoft Community Support Specialist