Windows 10: Query related to making a purchase from Microsoft Store

I want to buy from the Microsoft Store but I do not want it to save my credit card number is it possible . I hate that it save my credit card #


***Original title: I want to buy from the Microsoft Store but I do not want it to save my credit card number is it possible . I hate that it save my credit card #***

:)

 

Windows Store NOT allowing me to make ANY purchase!

Hi Veritasyn,

I realize the inconvenience you are facing. Let me help you in resolving the issue.

I appreciate if you can provide us the following information to help us understand the issue better.

• Are you facing the same issue when you trying to install free apps?
• Does the issue persist only to purchased apps?

If the issue prolongs only to purchased apps, I suggest that you contact our sales and billing department as they will be better equipped to help you resolve the issue. To contact the above department click on the link below

http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpContactUsPage/

Keep us posted on Windows related queries and we will be happy to assist you further.

 

Unable to purchase app in store

Hello Nraina thank you for posting.

Here are some suggestions you can try in order to solve this issue.

• I would suggest you log with your Microsoft Account on
  https://account.live.com make sure your birth date, time&date and the time zone are correct.
  

• If you are having this issue on your Windows Phone, please check the time and date on the phone as well (<<settings <<time&date) and set them on manual.
  

• Please also log with the same Microsoft account to
  http://www.xbox.com and make sure you have created you Gamertag.

• As a last step, please just do a soft reset of the phone (if the issues are on you r Windows Phone)

Press and hold the Power and Volume down buttons for 20 seconds, until the phone vibrates. Once it vibrates, release the buttons and the phone should restart.

Here is another forum posting that might be helpful.

Unable to Purchase an App in Windows Store

Kind Regards

 

Windows 10 Store sharing purchased apps

Hi,

Thanks for posting your query on Microsoft Community.

To assist you better, please provide few details.

• 
  Have you added any alias to your Microsoft Account, from which you have purchased the apps?
  
• 
  Are you able to view your purchased app other all the Microsoft account, from which you are logging in to your computer?
  

I would suggest you the run Windows store app troubleshooter and check if it helps.

Follow the below steps:

• 
  Type troubleshooting in the
  Search area on the taskbar.
  
• 
  Click on View all on the left panel of the Troubleshooting Windows.
  
• 
  Select Windows store Apps.
  
• 
  Follow the on screen instruction.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.