Windows 10: Question about renewing a office 365 account

Discus and support Question about renewing a office 365 account in Windows 10 Software and Apps to solve the problem; Need to talk to a support agent about changing office 365 account... Discussion in 'Windows 10 Software and Apps' started by Jerome Gomez, Sep 10, 2023.

  1. JEROME GOMEZ
    Jerome Gomez Win User

    Question about renewing a office 365 account


    Need to talk to a support agent about changing office 365 account

    :)
     
    Jerome Gomez, Sep 10, 2023
    #1
  2. DAVEM121
    DaveM121 Win User

    renewal of office 365

    Hi Becky

    At the top right of any Office Application, log out of your Account, then log back in, to see if that prompts your Office installation to see the licence renewal . . .

    If not, go to Login | Microsoft 365 and if you're not already signed in, select Sign in

    On that page under your info, check the status of your subscription to Office 365

    If that checks out, click this link and run through the Office activation troubleshooter:

    https://support.office.com/en-us/article/unlice...

    If that does not resolve this for you, follow these steps to perform a full repair of your Office installation . . .

    Open Control Panel - Programs and Features

    Click Microsoft Office in the list of installed applications

    At the top, click 'Change'

    On the resulting dialog, click 'Repair' - choose the Online Repair, it is a comprehensive fix

    That should fix any issues with your Office Installation, including activation . . .
     
    DaveM121, Sep 10, 2023
    #2
  3. BECKYMARKS1
    BeckyMarks1 Win User
    renewal of office 365

    hi, I have just paid for renewal on office 365. I was promised an email with instructions regarding activation. There is no email. I am checking the email linked to the account. currently going round in circles

    thanks
     
    BeckyMarks1, Sep 10, 2023
    #3
  4. DAVEM121
    DaveM121 Win User

    Question about renewing a office 365 account

    Renewed my Office 365

    Hi Fran

    At the top right of any Office Application, log out of your Account, then log back in, to see if that prompts Office to see your renewal . . .

    If not:

    Go to Login | Microsoft 365 and if you're not already signed in, select Sign in

    On that page under your info, check the status of your subscription to Office 365

    If that checks out, click this link and run through the Office activation troubleshooter:

    https://support.office.com/en-us/article/unlice...

    If that does not resolve this for you, follow these steps to perform a full repair of your Office installation . . .

    Open Control Panel - Programs and Features

    Click Microsoft Office in the list of installed applications

    At the top, click 'Change'

    On the resulting dialog, click 'Repair' - choose the Online Repair, it is a comprehensive fix

    That should fix any issues with your Office Installation, including activation . . .
     
    DaveM121, Sep 10, 2023
    #4
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Question about renewing a office 365 account

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