Windows 10: Question considering second monitor and format

I have laptops screen messed up so i added second monitor, but i want to do format and im not sure if the second monitor would still be working when im doing format. I just need reassurance and confirmation about this. If not then then okey. I dont know if this is the right place to ask, but any reply is appreciated.

submitted by /u/0ver5shadow
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:)

 

Second monitor not detected after update

Hi Tom,

There are several reasons that could have caused the issue you are experiencing. One of these is the update you previously performed in Windows, either it was not configured properly by the system or the update components were corrupted. Kindly answer the
following questions for clarification:

• Have you tried updating the monitor and display drivers?
• Have you tried to use another user profile to check if the issue re-occurs?

Furthermore, we suggest that you add the other monitor manually. This is to ensure that the second monitor is still connected after the update. Here are the steps:

• Type connected devices and open Connected Devices on the
  Windows Search bar.
• Click Add devices.
• Select the Second screen.
• Pick one of the 3 options: Duplicate, Extend, and the Second screen only.
• The Duplicate option will duplicate the primary display to secondary display.
• The Extend option will unite two monitors so you can use them both as one.
• The Second screen only option will, obviously, disable primary and use only the secondary monitor.
• Once you’ve chosen the preferred mode, save changes.

We're looking forward to your response.

 

Second monitor screen resolution problem

Hi,

For us to properly isolate the issue with your second monitor screen resolution, we would like to know the following:

• 
  Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
  
• 
  When did the issue first begin?
  
• 
  To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
  

In the meantime, we suggest that you try resetting your monitor settings, and check if the issue still persists. You may refer to your monitor on how to reset it.

We look forward to your response.

 

Windows 10 does not recognise second monitor

Hi Raffaele,

For us to sort out this problem with your dual monitors, we'd like to gather more information about what happened so we can address the issue appropriately. Below are a few questions we'd like to ask:

• Does the monitor on the laptop work if you disconnect the other monitor?
• Is the second monitor connected to the laptop using a DVI, HDMI, or DisplayPort cable?

While waiting for your feedback, we suggest that you disconnect the second monitor from the laptop and check if its own monitor is working. If not, restart the laptop and check again.

Update us with the result.

Regards.