Windows 10: Question for a friend... Whenever they try to open up certain games on their device it...

They were trying to open a game on steam when it first happened and it came up with the "Microsoft Visual C++ 2022 X64 Minimum Runtime" error and it said to either click Ok or to enter a alternate path for the "installation package" which had a source under where it asked to enter a alternate path but when they tried to enter a alternate path using the browse button it would come up with another error saying the source that was in the Use source cannot be found so if anyone knows what the issue may be and how to fix it please respond it would be greatly appreciated.We have tried to uninstall t

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Question for a friend... Whenever they try to open up certain games on their device it comes up with a error saying "Microsoft Visual C++ 2022 X64 Minimum Runtime"

Hello Dalton, thank you for you inquiry. My name is Shantal I'm an independent advisor, I am happy to help.

I'm sorry to hear that your friend is having to deal with this issue, lets work together to get a resolution.

The "Microsoft Visual C++ 2022 X64 Minimum Runtime" error typically indicates that the required Microsoft Visual C++ Redistributable package is either missing or corrupted, which is essential for running certain games and applications. Since you mentioned that uninstalling and reinstalling the Microsoft Visual C++ 2022 X64 Redistributable didn't resolve the issue, here are some additional steps you can try to fix the problem:

Repair Microsoft Visual C++ Redistributable:

Instead of uninstalling, try repairing the Microsoft Visual C++ 2022 X64 Redistributable installation. Follow these steps:

a. Press the Windows key + R to open the Run dialog box.

b. Type "appwiz.cpl" without quotes and press Enter. This will open the "Programs and Features" window.

c. Look for "Microsoft Visual C++ 2022 Redistributable (x64)" in the list of installed programs.

d. Click on it to select it, then click on the "Change" or "Modify" button at the top.

e. Choose the "Repair" option when prompted and follow the on-screen instructions to complete the repair process.

Install All Windows Updates:

Ensure that the operating system is up to date by installing all available Windows updates. Sometimes, missing updates can cause compatibility issues with certain applications.

a. Press the Windows key + I to open Windows Settings.

b. Go to Update & Security > Windows Update.

c. Click on "Check for updates" and install any pending updates.

Install Visual C++ Redistributables Manually:

If repairing the existing Visual C++ Redistributable didn't work, try manually installing the Visual C++ Redistributables that the game requires. You can download them from the official Microsoft website. Search for "Visual C++ Redistributable Packages for Visual Studio" to find the appropriate packages.

Verify Game Files in Steam:

If the issue occurred while trying to run a game on Steam, it's possible that the game files got corrupted during download or installation. Steam has a built-in feature to verify the integrity of game files. Here's how to do it:

a. Open Steam and go to your Library.

b. Right-click on the game that is causing the error and select "Properties."

c. In the Properties window, go to the "Local Files" tab.

d. Click on "Verify Integrity of Game Files" and wait for the process to complete.

Check for Game-specific Patches or Updates:

Sometimes, game developers release patches or updates that address compatibility issues and bugs. Check the game's official website or Steam store page for any available updates or patches, and make sure you have the latest version of the game installed.

Contact Game Support:

If none of the above solutions work, consider reaching out to the game's support team or forums. They may have encountered similar issues and can provide more specific troubleshooting steps or solutions.

It's essential to follow these steps carefully and back up important data before making any significant changes to the system. Additionally, if your friend is not comfortable performing these troubleshooting steps, it might be best to seek assistance from a knowledgeable friend or a professional technician.

I hope this information is of use.

Kind regards,

Shantal.

 

i just downloaded a game and it will open and shut automatically

Hi john,

For a better clarity on the issue, please answer the below questions;

• Please specify the game you are having issue with?
• Are you getting any error messages while opening the game?
• Also, did you download the game from windows Store?

For workaround, I would suggest you to follow the below steps and see if the issue can be resolved.

• Type Troubleshooting in the search next to start on the desktop.
  
• Click on View All on left side and select Windows Store Apps.
• Follow the onscreen instructions.

Get back to us for further assistance, we will be glad to help you.

 

Uno and friends

Hi Savoy,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience caused to you. I will be glad to assist you with the Issue.

Before we proceed, we would require more information to assist you further.

1. What happens when you try to play the game?

2. Is this issue persists with this particular game?

3. Do you receive any error code or message while playing the game?

Lets try the following steps and check if it helps to resolve the issue.

Step 1: First, I would suggest you to check if you are able to run the game by increasing hardware acceleration.

To increase Hardware Acceleration follow the steps below:

• 1. Open Display Settings by clicking the
  Start button, clicking Control Panel, clicking
  Appearance and Personalization, clicking Personalization, and then clicking
  Display Settings.
• 2. Click Advanced Settings, click the
  Troubleshoot tab, and then click Change settings. Note that some video card drivers do not permit you to change settings.
• 3. Move the Hardware acceleration slider to increase it.

Also, check if the game is compatible with the Windows 10 Operating system by visiting the following link:

http://www.microsoft.com/en-in/windows/compatibility/CompatCenter/Home

Step 2: I would suggest you to update your graphic card drivers and check if it helps.

You can update drivers from the Device Manager.

• • 
    Right click on start button and click on Device manager.
    
  • 
    Select Display Drivers.
    
  • 
    Right click on the Display drivers and select Properties
    
  • 
    Click on the device tab and select Update driver.
    

Also try to install the latest drivers from the Game Manufacturer Website and check if the issue persists.

Try the above step and let us know if it helps. For further assistance feel free to post your queries in Microsoft forums. We will be glad to assist you.

Thanks