Windows 10: Question regarding "Ready to Detach" problem

Surface book 3, latest version 2020 purchased on 06/21/2020.


I have followed all the steps on

https://answers.microsoft.com/en-us/windows/forum/windows_10-performance-winpc/ready-to-detach-stays-on-screen-after-detach-and/a457ec89-a8af-4a13-bd6a-2a8a98c8f52f


First, I uninstalled Firmware updates that was on 12/28/2020.

Second, I pushed the button to detach the tablet, detached the tablet and saw what happened and peated this process 3-4 times.

However, "ready to detach" still pop up.

Could you please help?


Thank you!


Best regards,

Xiaowei Wang

:)

 

"Ready to Detach" stays on screen after detach and reattach

Hi Auri,

Thank you for contacting Microsoft Community. I understand that you have an issue with geeting popup Ready to Detach after detaching.
I will surely help you to fix this issue.

To understand the issue better, let me know if the issue started after installing latest Windows Update?

If yes, I suggest you to uninstall the Windows Update that caused the issue and check if the issue occurs or not.

To uninstall the update follow these steps:

a) Right- Click on Start and click on
Control Panel.

b) Click on Programs and features.


c) Click on View installed updates.

d) Scroll through the list and find the update.

e) Right-click the update and
uninstall it.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

problem detaching my surface book

Hi Robert,

If a background app prevents your Surface Book to be detached, we recommend that you disable this application to run in the background. To disable a background app, follow the steps below:

• Click the Start button and select the Settings
  icon.
• Choose Privacy from the list.
• Select Background apps in the left pane of the window.
• Under Choose which apps can run in the background, look for the application and toggle it off.

Keep us in the loop with the result.

 

problem detaching my surface book

Hi,

There are a lot of possible factors for this matter to occur. To isolate the issue, we have some questions for you:

• 
  Were there any changes made before the issue occurred?
  
• 
  What are the activity done before your detach your
  Surface book to tablet mode?
  
• 
  Have you tried to download and
  install the latest driver update available on your manufacturer's website?
  
• 
  What are the troubleshooting steps have you done so far?
  

Kindly run the Hardware and Devices troubleshooter and see if there are any changes. To run the troubleshooter,
follow these steps:

• 
  On the
  search bar, type Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Hardware and Sound.
  
• 
  Click on
  Hardware and Devices
  to run the troubleshooter.
  

After running the troubleshooter and still the issue persists, we recommend that you perform a
clean boot
to stop all the running applications or processes on your computer's background.

Note:
Reset the computer back to
Normal Mode
once you are done with the troubleshooting by following the section
"How to reset the computer to start normally after clean boot troubleshooting"
from the same article.

Let us know how it goes.

Regards.