Windows 10: Questions and Rants - Microsoft Store Cart/Checkout specifically

KyleBentley3 · Oct 8, 2021

I have been trying, for weeks, to buy an Xbox Series X/HLEXSX.Every time I get one into my cart, the entire store goes haywire. Nothing loads. Error. Can't checkout. Error. Try that again. Error. Oops something went wrong on our end. Error. The URL may be misspelled. Error. - even though its the cart! microsoft.com/en-us/store/cartI've spent multiple chats trying to resolve this. Phone calls. Reddit posts. Now this. All wasting my time because none of it has fixed the issue. I still have no xbox and the website still breaks when I try to get one. The WORST part is none of you will even ackno

:)

Brink · Oct 8, 2021

Updated Shopping Cart and Wish List coming to the Microsoft Store

We work hard to improve the shopping experience in the Microsoft Store, and are always looking for ways to improve the discoverability and purchase of the products and services we sell. Today, we are excited to announce that customers can begin using our improved Shopping Cart and later this week, our new Wish List– two of the most-requested features from our fans.

Shopping Cart

As we mentioned previously, we’ve extended the existing Shopping Cart to work with games and apps for the Xbox One and Windows 10 PCs. Today, the feature is once again available for testing. Whether you’re shopping for games or apps for Xbox One and/or Windows 10 PCs, hardware or accessories, the improved Shopping Cart means you only have to go through checkout once.

How to add a game or app to the Shopping Cart:

Head to the Microsoft Store on Windows 10 PCs, online or on Xbox One (Xbox Insiders only)

Navigate to the product details page for the item you wish to add to your cart

Look for the “Add to Cart” button underneath the “Buy” button

Select the “Add to cart” button

To view your Shopping Cart, select the “Shopping Cart” button at the top of the Store navigation

To remove an item from your Shopping Cart, navigate to that particular item on your Shopping Cart, and select “Remove”

Ready to check out? Click on the “Checkout” button to the right of your cart to complete your order.

Not ready to purchase a particular item? Navigate to that item in your Shopping Cart and select “Save for later.” We’ll remove that item from your cart and save it in a handy location right below the Shopping Cart itself for future reference.

Additionally, the updated Shopping Cart is persistent and works across Microsoft Store on Xbox One, Windows 10 PCs, and online. So, if you add or remove an item from your cart in one store, those changes will be reflected in the others.

Xbox Insiders can begin using the improved cart today, and shortly after Windows Insiders can begin testing the feature. In a few weeks, all customers using the Microsoft Store on Xbox One, Windows 10 PCs and online can start using it.

Wish Lists

Later this week, customers can begin using the new Wish List feature, which supports all physical products and digital games and apps in the Microsoft Store. The persistent and works across the Microsoft Store on Xbox One, Windows 10 PCs and online, so if you’re shopping on the Microsoft Store on your Xbox and add a digital game to your wish list, that game will appear in your Wish List in the Microsoft Store on Windows 10 PCs and online.

is also supported within the Wish List, so customers will quickly be able to see when items on their Wish List go on sale.

How to add items to your Wish List:

Head to the Microsoft Store on Windows 10 PCs, online or on Xbox One (Xbox Insiders only)

Navigate to the product details page for the item you wish to add

Look for the “Wish List” button underneath the “Buy” button

Select the “Wish List” button

To view your Wish List, activate the pull-down menu at the top of the Store navigation, and select the “Wish List” option

To remove an item from your Wish List, navigate to that particular item on your Wish List, and select “Remove”

A customer’s Wish List can be kept private or made public and shared with others.

How to share a Wish List:

Click on the “Settings” link in the wish list

Select “Make the wish list public”

Then, click on the “Share” button to share with friends and family

Note: On Xbox, customers will be able to share their public wish list with a list of their Xbox Live friends.

The Wish List feature will be initially be made available to all customers in all supported markets using the Microsoft Store on Windows 10 PCs and online, as well as to our Xbox Insiders. The Wish List will be available to all Xbox customers in a few weeks.

Thanks to the fans who provided suggestions and feedback regarding these features on both the Windows Feedback Hub app and the Xbox Ideas site. And we’d like to give a special shout out to our Xbox and Windows Insiders who tested the previous iteration of the new cart. Please don’t hesitate to let us know how we can continue to improve your shopping experience. Thanks!
Click to expand...

Source: Updated Shopping Cart and Wish List coming to the Microsoft Store - Xbox Wire

See also: Updated Shopping Cart and Wish List coming to the Microsoft Store - Windows Experience Blog

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— Twitter API (@User) View on Twiiter

Brink · Oct 8, 2021

Updated Shopping Cart and Wish List coming to the Microsoft Store

We work hard to improve the shopping experience in the Microsoft Store, and are always looking for ways to improve the discoverability and purchase of the products and services we sell. Today, we are excited to announce that customers can begin using our improved Shopping Cart and later this week, our new Wish List– two of the most-requested features from our fans.

Shopping Cart

As we mentioned previously, we’ve extended the existing Shopping Cart to work with games and apps for the Xbox One and Windows 10 PCs. Today, the feature is once again available for testing. Whether you’re shopping for games or apps for Xbox One and/or Windows 10 PCs, hardware or accessories, the improved Shopping Cart means you only have to go through checkout once.

How to add a game or app to the Shopping Cart:

Head to the Microsoft Store on Windows 10 PCs, online or on Xbox One (Xbox Insiders only)

Navigate to the product details page for the item you wish to add to your cart

Look for the “Add to Cart” button underneath the “Buy” button

Select the “Add to cart” button

To view your Shopping Cart, select the “Shopping Cart” button at the top of the Store navigation

To remove an item from your Shopping Cart, navigate to that particular item on your Shopping Cart, and select “Remove”

Ready to check out? Click on the “Checkout” button to the right of your cart to complete your order.

Not ready to purchase a particular item? Navigate to that item in your Shopping Cart and select “Save for later.” We’ll remove that item from your cart and save it in a handy location right below the Shopping Cart itself for future reference.

Additionally, the updated Shopping Cart is persistent and works across Microsoft Store on Xbox One, Windows 10 PCs, and online. So, if you add or remove an item from your cart in one store, those changes will be reflected in the others.

Xbox Insiders can begin using the improved cart today, and shortly after Windows Insiders can begin testing the feature. In a few weeks, all customers using the Microsoft Store on Xbox One, Windows 10 PCs and online can start using it.

Wish Lists

Later this week, customers can begin using the new Wish List feature, which supports all physical products and digital games and apps in the Microsoft Store. The persistent and works across the Microsoft Store on Xbox One, Windows 10 PCs and online, so if you’re shopping on the Microsoft Store on your Xbox and add a digital game to your wish list, that game will appear in your Wish List in the Microsoft Store on Windows 10 PCs and online.

is also supported within the Wish List, so customers will quickly be able to see when items on their Wish List go on sale.

How to add items to your Wish List:

Head to the Microsoft Store on Windows 10 PCs, online or on Xbox One (Xbox Insiders only)

Navigate to the product details page for the item you wish to add

Look for the “Wish List” button underneath the “Buy” button

Select the “Wish List” button

To view your Wish List, activate the pull-down menu at the top of the Store navigation, and select the “Wish List” option

To remove an item from your Wish List, navigate to that particular item on your Wish List, and select “Remove”

A customer’s Wish List can be kept private or made public and shared with others.

How to share a Wish List:

Click on the “Settings” link in the wish list

Select “Make the wish list public”

Then, click on the “Share” button to share with friends and family

Note: On Xbox, customers will be able to share their public wish list with a list of their Xbox Live friends.

The Wish List feature will be initially be made available to all customers in all supported markets using the Microsoft Store on Windows 10 PCs and online, as well as to our Xbox Insiders. The Wish List will be available to all Xbox customers in a few weeks.

Thanks to the fans who provided suggestions and feedback regarding these features on both the Windows Feedback Hub app and the Xbox Ideas site. And we’d like to give a special shout out to our Xbox and Windows Insiders who tested the previous iteration of the new cart. Please don’t hesitate to let us know how we can continue to improve your shopping experience. Thanks!
Click to expand...

Source: Updated Shopping Cart and Wish List coming to the Microsoft Store - Xbox Wire

See also: Updated Shopping Cart and Wish List coming to the Microsoft Store - Windows Experience Blog

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— Twitter API (@user) View on Twitter
Click to expand...

Mala_S · Oct 8, 2021

Checkout loop

Hello,

Thank you for writing to Microsoft Community forum.

To have a better clarity on the issue and guide you accordingly, respond to the questions listed below:

Are you making the purchase through Microsoft Store or browser?

If it’s through browser, have you checked with a different browser?

Meanwhile, if it’s Microsoft Store which is causing this issue, I would suggest you to kindly follow the below steps in resolving the issue.

Step 1: Reset Microsoft Store.

Open Run command (run as admin) by pressing
Win + R keys together.

Type WSReset.exe command and press
OK to reset Windows Store.

Step 2: Troubleshoot Microsoft Store.

Go to Settings > Update & Security >
Troubleshoot > Click on Microsoft Store and select Run the troubleshooter.

Hope it helps.

Mala.S

Microsoft Community – Moderator

Windows 10: Questions and Rants - Microsoft Store Cart/Checkout specifically

Questions and Rants - Microsoft Store Cart/Checkout specifically

Questions and Rants - Microsoft Store Cart/Checkout specifically

Questions and Rants - Microsoft Store Cart/Checkout specifically

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