Windows 10: Quick access problem

I have a windows 10 pro system. I have a DNS-323 NAS mounted as U: On the NAS I have a main folder "My Videos". Under this folder I have a temp and save folder. I have the U:\My Videos pinned to the quick access. When I use windows explorer to move a file from the main folder to the temp or save folder the quick access name changes to the folder that I move the file to. I have to move a file from the temp folder to the main folder to get the name back. This appears to only happen with network mounted drives.
When moving a file from U:\My Video to U:\My Video\temp. The quick access changes from U:\My Video to U:\My Video\temp. When I move a file from U:\My Video\temp to U:\My Video. The quick access changes from U:\My Video\temp to U:\My Video.

Why does this keep changing. Kind of defeats the purpose of a quick access.

RAC

:)

 

Quick Access problem

Hello,



Thank you for posting your query in Microsoft Community.



I would suggest you to try the below methods and check if it helps.

Method 1:

Perform System File Checker (sfc) scan.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.



To perform SFC Scan, refer to the below link:

https://support.microsoft.com/en-us/kb/929833

Note: Steps mentioned for Windows 8/8.1, will work fine with Windows 10.



Method 2: Clean boot.

A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program.

https://support.microsoft.com/en-us/kb/929135



Note: Steps mentioned for Windows 8/8.1, will work fine with Windows 10.

Disclaimer: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal
startup after fixing the issue.



Hope it helps, reply to us with the status of your issue. We will be happy to assist you.



Thank you.

 

Quick Access problem

Good afternoon,

Some days ago something changed with the quick access. First of all, all the folders I had pinned disappeared and now, every time I try to pin a new one it says "The parameter is incorrect".

I'm sorry for the English, and thank you very much.

 

Can you provide a picture of you settings?

In my case explorer changes view at My computer (if option expand to current folder is selected), Quick access remains.

 

All three of those options are not checked.

 

I don't have this problem, but looks like you are not alone.

I found some similar threads (also here on Tenforums and MS forums) which have mostly in common upgrade from Windows 7 / 8 and connections from Windows 10 - Samba.

One of the workarounds is from MS forum:

On which version of Windows 10 are you?

 

Version 10.0.14393

 

Found a fix. Went into the windows explorer options. Cleared the privacy options. You can get there by right click on quick access/options
Then uncheck Show recently used files in the Quick access and Show frequently used folders in Quick access.

 

*Thumbs Glad to see you that found solution. Shouldn't influence your problem, but maybe reset some cache or something. In this case CCleaner should also work. For somebody else, if ever browse this thread.