Windows 10: Quickbooks 2019

Been trying to update from Quickbooks 2016 to QuickBooks 2019 and it says "contents of this file cannot be unpacked. The executable you are attempting to run has been corrupted. Please obtain another copy of the file, verify its integrity and try again. I've talked with 3 different QuickBooks techs for 3 and 1/2 hours straight and they couldn't solve the problem. Says it's a Microsoft problem.


In meantime I don't even have QuickBooks 2016 any longer since it was uninstalled during the process of trying to install 2019. Tried to reinstall 2016 and got the same message as the one above. I have Windows 10. Help

:)

 

Windows 10 & Quickbooks Pro 2011

Hi,

Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

I see that after you have upgraded to Windows 10 you are facing issues with the Quickbooks pro 2011.

Please answer the below questions to assist you better,

1. Are you getting any error message?

1. What is the make and model of the computer?

I would like to inform you that Quickbook Pro 2011 is not compatible with Windows 10. Therefore it is needed to install in compatibility mode.

Hence,I suggest you to reinstall the Quickbooks pro 2011 in the compatibility mode and check if it helps,

Please follow the steps below for more information:

• Right click on the setup file of the application and select
  Properties.
• Select Compatibility Tab.
• Place a check mark next to Run this program in Compatibility mode and select the
  operating system accordingly from the drop down list.
• Click OK and run the setup.

I would also suggest you to refer the below link,

https://community.intuit.com/articl...quickbooks-2011-and-enterprise-solutions-11-0

If the issue still persists after troubleshooting steps I would suggest you to contact to Quickbooks Pro 2011 support.

Help articles - QuickBooks Community

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Quickbooks backup

Hello johnwheaton1,

Thank you for writing to Microsoft Community Forums.

To address your concern, kindly help us with the following questions:

1. Are you trying to create a backup file or restore it?
   
2. When you say ‘it kicks out’, do you mean you are out of the application? Or is it getting stuck?
   
3. Which version of QuickBooks is installed on your machine?
   
4. Do you read any error code/message regarding the issue?
   

This issue could occur when the backup location is no longer accessible. So, I suggest you to verify the file location and reboot your computer. If that doesn’t help, you may check if the steps listed below and see if it helps.

Method: Repair the application.

• On the Start menu, enter Control Panel in the search box and select Control Panel from the results.
  
• Select Programs > Programs and Features, and then select the program (QuickBooks Online).
  
• To fix the program, select Repair or, if that’s not available,
  Change.
  
• Follow the directions on the screen.
  

If repair application doesn’t work, I would suggest you to Uninstall the application and
Re-install it.

However, I would suggest you to contact Intuit QuickBooks support to re-install the application.


Regards,

Mala S

Microsoft Community - Moderator

 

Log on to QuickBooks Pro 2011 with Window 10

Hi,

We need more information with regards to Quickbooks Pro. Kindly provide the following:

• Where did you install Quickbooks Pro 2011? Is it through Windows Store or a specific website?

We suggest you to perform a clean boot on your computer. Check on this
link and follow the steps. This can help you eliminate software conflicts when running a program.

We are looking forward to your response.

Regards.