Windows 10: Quite a few Blue Screens

Discus and support Quite a few Blue Screens in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello There! I'm receiving quite a few BSOD's and was looking for some help. I've attached a link to 5 of them which have occured this month. Below... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Dizparks, Sep 26, 2019.

  1. DIZPARKS
    Dizparks Win User

    Quite a few Blue Screens


    Hello There!


    I'm receiving quite a few BSOD's and was looking for some help. I've attached a link to 5 of them which have occured this month. Below is the text of the latest to take place. Any thoughts?


    Minidump Files




    Microsoft (R) Windows Debugger Version 10.0.17763.1 AMD64

    Copyright (c) Microsoft Corporation. All rights reserved.





    Loading Dump File [C:\Users\bbulva\Desktop\092519-10671-01.dmp]

    Mini Kernel Dump File: Only registers and stack trace are available



    Symbol search path is: srv*

    Executable search path is:

    Windows 10 Kernel Version 17763 MP (8 procs) Free x64

    Product: WinNt, suite: TerminalServer SingleUserTS

    Built by: 17763.1.amd64fre.rs5_release.180914-1434

    Machine Name:

    Kernel base = 0xfffff800`496a0000 PsLoadedModuleList = 0xfffff800`49abb670

    Debug session time: Tue Sep 24 23:07:33.736 2019 (UTC - 5:00)

    System Uptime: 0 days 12:07:28.578

    Loading Kernel Symbols

    ...............................................................

    ................................................................

    ................................................................

    ............................

    Loading User Symbols

    Loading unloaded module list

    .................................

    *******************************************************************************

    * *

    * Bugcheck Analysis *

    * *

    *******************************************************************************



    Use !analyze -v to get detailed debugging information.



    BugCheck 12B, {ffffffffc00002c4, 421, 22f4f2e9be0, ffffbd003e650000}



    *** WARNING: Unable to verify timestamp for win32k.sys

    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys

    Probably caused by : ntkrnlmp.exe ( nt!ST_STORE<SM_TRAITS>::StDmPageError+f0 )



    Followup: MachineOwner

    ---------



    6: kd> !analyze -v

    *******************************************************************************

    * *

    * Bugcheck Analysis *

    * *

    *******************************************************************************



    FAULTY_HARDWARE_CORRUPTED_PAGE (12b)

    This bugcheck indicates that a single bit error was found in this page. This is a hardware memory error.

    Arguments:

    Arg1: ffffffffc00002c4, virtual address mapping the corrupted page

    Arg2: 0000000000000421, physical page number

    Arg3: 0000022f4f2e9be0, zero

    Arg4: ffffbd003e650000, zero



    Debugging Details:

    ------------------





    KEY_VALUES_STRING: 1





    STACKHASH_ANALYSIS: 1



    TIMELINE_ANALYSIS: 1





    DUMP_CLASS: 1



    DUMP_QUALIFIER: 400



    BUILD_VERSION_STRING: 17763.1.amd64fre.rs5_release.180914-1434



    DUMP_TYPE: 2



    BUGCHECK_P1: ffffffffc00002c4



    BUGCHECK_P2: 421



    BUGCHECK_P3: 22f4f2e9be0



    BUGCHECK_P4: ffffbd003e650000



    SM_COMPRESSION_FORMAT: 3



    SM_SOURCE_PFN1: 1fb41c



    SM_SOURCE_PFN2: 20981b



    SM_SOURCE_OFFSET: 19be0



    SM_SOURCE_SIZE: 421



    SM_TARGET_PFN: 1bcb85



    SM_BUFFER_HASH: 3815376f



    BUGCHECK_STR: 0x12B_c00002c4_StCtDecompressFailed



    CPU_COUNT: 8



    CPU_MHZ: 900



    CPU_VENDOR: GenuineIntel



    CPU_FAMILY: 6



    CPU_MODEL: 9e



    CPU_STEPPING: a



    CUSTOMER_CRASH_COUNT: 1



    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT



    PROCESS_NAME: MemCompression



    CURRENT_IRQL: 0



    ANALYSIS_SESSION_HOST: BBULVA



    ANALYSIS_SESSION_TIME: 09-26-2019 12:57:24.0394



    ANALYSIS_VERSION: 10.0.17763.1 amd64fre



    LAST_CONTROL_TRANSFER: from fffff800499a4038 to fffff80049853f50



    STACK_TEXT:

    fffff480`b66df518 fffff800`499a4038 : 00000000`0000012b ffffffff`c00002c4 00000000`00000421 0000022f`4f2e9be0 : nt!KeBugCheckEx

    fffff480`b66df520 fffff800`498d14dd : 00000000`00000200 00000000`c00002c4 ffffbd00`3e650000 00000000`00000002 : nt!ST_STORE<SM_TRAITS>::StDmPageError+0xf0

    fffff480`b66df570 fffff800`497e36e4 : 00000000`00000004 fffff480`b66df780 00000000`00000000 00000000`00000066 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageCopy+0xeddd9

    fffff480`b66df650 fffff800`497e3492 : 00000000`00000001 00000000`00019be0 00000000`00019be0 00000000`00022000 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageTransfer+0xa0

    fffff480`b66df6a0 fffff800`497e32bd : 00000000`ffffffff ffff8387`2693f000 fffff480`b66df780 ffff8387`2501ff70 : nt!ST_STORE<SM_TRAITS>::StDmpSinglePageRetrieve+0x186

    fffff480`b66df740 fffff800`497e23d5 : ffff8387`2693f000 00000000`00000000 ffff8387`00000000 ffff8387`27b8b788 : nt!ST_STORE<SM_TRAITS>::StDmPageRetrieve+0xc1

    fffff480`b66df7f0 fffff800`497e1b11 : ffff8387`27b8a000 ffff8387`2501ff70 ffff8387`2693f000 ffff8387`27b8b9b0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue+0x85

    fffff480`b66df870 fffff800`497809c8 : ffff8387`29880040 ffff8387`27b8a000 ffff8387`29880040 00000000`00000000 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadCallout+0x21

    fffff480`b66df8a0 fffff800`497eb6e5 : fffff800`497e1af0 fffff480`b66df950 00000000`00000003 00000000`00000000 : nt!KeExpandKernelStackAndCalloutInternal+0x78

    fffff480`b66df910 fffff800`497ead34 : ffff8387`29880040 00000000`00000000 00000065`a0acc7a9 fffff800`496047ae : nt!SMKM_STORE<SM_TRAITS>::SmStDirectRead+0xad

    fffff480`b66df9e0 fffff800`497ed074 : ffff8387`29880000 00000065`a0acc7a9 fffff800`49bfce90 fffff800`49bfcc80 : nt!SMKM_STORE<SM_TRAITS>::SmStWorkItemQueue+0x1b4

    fffff480`b66dfa30 fffff800`49714bfa : 00000000`00989680 ffff8387`29880040 fffff800`497ecfd0 ffff8387`2501ff98 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmAsyncReadQueueWorker+0xa4

    fffff480`b66dfa70 fffff800`496ddb35 : ffff8387`29880040 ffff8387`1469f2c0 ffff8387`29880040 ffff8341`80000000 : nt!ExpWorkerThread+0x16a

    fffff480`b66dfb10 fffff800`4985b3cc : ffffbd00`26c80180 ffff8387`29880040 fffff800`496ddae0 fffff800`4976a2c6 : nt!PspSystemThreadStartup+0x55

    fffff480`b66dfb60 00000000`00000000 : fffff480`b66e0000 fffff480`b66d9000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x1c





    THREAD_SHA1_HASH_MOD_FUNC: ff9fa57c7680abd1dcc0965b29595a2867689951



    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: b0faf52faecb115cf76d4c0625ef4f514a0ad080



    THREAD_SHA1_HASH_MOD: 38bc5fec3f0409c265cf5c87da6f8f8859d0711c



    FOLLOWUP_IP:

    nt!ST_STORE<SM_TRAITS>::StDmPageError+f0

    fffff800`499a4038 cc int 3



    FAULT_INSTR_CODE: 48c033cc



    SYMBOL_STACK_INDEX: 1



    SYMBOL_NAME: nt!ST_STORE<SM_TRAITS>::StDmPageError+f0



    FOLLOWUP_NAME: MachineOwner



    MODULE_NAME: nt



    IMAGE_NAME: ntkrnlmp.exe



    DEBUG_FLR_IMAGE_TIMESTAMP: 5ebebfaf



    IMAGE_VERSION: 10.0.17763.615



    STACK_COMMAND: .thread ; .cxr ; kb



    BUCKET_ID_FUNC_OFFSET: f0



    FAILURE_BUCKET_ID: 0x12B_c00002c4_StCtDecompressFailed_nt!ST_STORE_SM_TRAITS_::StDmPageError



    BUCKET_ID: 0x12B_c00002c4_StCtDecompressFailed_nt!ST_STORE_SM_TRAITS_::StDmPageError



    PRIMARY_PROBLEM_CLASS: 0x12B_c00002c4_StCtDecompressFailed_nt!ST_STORE_SM_TRAITS_::StDmPageError



    TARGET_TIME: 2019-09-25T04:07:33.000Z



    OSBUILD: 17763



    OSSERVICEPACK: 615



    SERVICEPACK_NUMBER: 0



    OS_REVISION: 0



    SUITE_MASK: 272



    PRODUCT_TYPE: 1



    OSPLATFORM_TYPE: x64



    OSNAME: Windows 10



    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS



    OS_LOCALE:



    USER_LCID: 0



    OSBUILD_TIMESTAMP: 2020-05-15 11:13:35



    BUILDDATESTAMP_STR: 180914-1434



    BUILDLAB_STR: rs5_release



    BUILDOSVER_STR: 10.0.17763.1.amd64fre.rs5_release.180914-1434



    ANALYSIS_SESSION_ELAPSED_TIME: 2d6f



    ANALYSIS_SOURCE: KM



    FAILURE_ID_HASH_STRING: km:0x12b_c00002c4_stctdecompressfailed_nt!st_store_sm_traits_::stdmpageerror



    FAILURE_ID_HASH: {c6a6bb4d-3b77-dff6-2d9b-75f5d0f61a50}



    Followup: MachineOwner

    ---------

    :)
     
    Dizparks, Sep 26, 2019
    #1
  2. ROAN T
    Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Sep 26, 2019
    #2
  3. REMON ONT
    Remon Ont Win User
    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article     about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Sep 26, 2019
    #3
  4. EILEEN GAL
    Eileen Gal Win User

    Quite a few Blue Screens

    Blue Screen of Deaths on a Daily

    Hi,

    Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
    prior to the issue.

    In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
    troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Sep 26, 2019
    #4
Thema:

Quite a few Blue Screens

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