Windows 10: Racist and Unfiltered comment section on MSN

You publicly claim to have Community Guidelines available. However your comment section is full of racist hateful political comments. Why does you community guidelines apply selectively?

:)

 

I can no longer report threatening, racist or violent comments on msn articles. I can report them but there's never an indication that the comments are being reviewed like before.

When I report violent threats & racist comments on MSN I no longer see a notification that the comment is being reviewed like before - And the comments remain on the thread.

 

I can no longer report threatening, racist or violent comments on msn articles. I can report them but there's never an indication that the comments are being reviewed like before.

Considering that MSN is having so much moderation done by AI, by a moderation bot, this change doesn't surprise me and I doubt that the current situation will change for the better.

Don

 

Comments section of MSN Homepage

Here's my canned response on moderation. Please see, in particular, point 4.

I can't explain the moderation of comments to MSN articles, but here are some observations.

1. You may find useful information at MSN

2. There were so many unacceptable comments that commenting was shut down for a few

months not too long ago.

3. Now that commenting is allowed again, moderation is very restrictive.

4. Moderation is a dysfunctional mess. It's being done via AI, via a bot, not humans and is

random and inexplicable.

5. If a comment you tried to post was banned, you can appeal that from the Feedback link

at the bottom of nearly every MSN page. This may or may not be acted on and you may

or may not receive a reply. There used to be a more direct method, but that's been removed.

6. I've searched but have not found a way to contact MSN staff regarding this moderation

except the Feedback link that's at the bottom of nearly every MSN webpage. If you receive

a reply to the feedback, it will be a generic reply that doesn't address your specific issue.

Don