Windows 10: Radeon Adrenalin - 100% GPU usage Bug in Windows 10

The new AMD Adrenalin driver package has a bug that I (and others) have encountered in Windows 10...

If you watch a YouTube video using Firefox Quantum you may find that GPU usage (as monitored in WattMan) gets locked at 100% and the GPU will not return to an idle state, even after quitting the browser. Needless to say, this will cause the GPU to draw more power and generate more heat. I've attached a screenshot of my own desktop showing the GPU locked to 100% even though there's nothing running to cause it. It will stay this way until you log out or restart the PC.

I've seen this bug in 17.12.1 and the newly released 17.12.2. I don't know if it occurs with other browsers and video playback portals but it can certainly be replicated with Firefox Quantum (v57) + YouTube.

If anyone out there sees the same issue please report it to AMD as it's more likely to get noticed and fixed.

This thread has several reports of the issue described above. Just search for the term '100%' and you'll find quite a few references to it with people responding to say they have the same issue...

http://www.reddit.com/r/Amd/comments/7jb0t9/radeon_software_adrenalin_edition_17121/






:)

 

After a Windows 10 update my Netflix and Youtube videos stutter when I move my mouse in fullscreen.

Oh wow, we solved it and Netflix runs fine. No more stutter.

Ok. Windows 10 Fall Creators Update seemed or seems to download and install this GPU drivers:

Radeon Software Crimson ReLive Edition Beta for Windows®10 Fall Creators Update

Radeon Software Crimson ReLive Edition Beta for Windows® 10 Fall Creators Update Release Notes

DON'T let Windows update any GPU related drivers.

Radeon Software Crimson ReLive Edition Beta for Windows®10 Fall Creators Update Driver Version 17.40 (Windows Driver Store Version 23.20.768.9)

seems to be pretty buggy at some spots causing trouble like the stutters.

Current official working driver are Adrenalin Edition 17.12.1 or
Adrenalin Edition 17.12.2 Optional (19.12.2017)

 

Windows 10 Taskbar icons missing/ not responding!

We appreciate your reply. Since you've performed a reset on Windows 10, we suggest that you
perform a clean boot and
use the System File Checker tool to correct any system file corruptions that your operating system has encountered.

Meanwhile, Radeon Adrenalin optional update is just to improve the performance for some games. See here for more information:

Radeon™ Software Adrenalin Edition 18.3.2 Release Notes. After performing clean boot and using the System file checker tool, kindly update your driver manually with the Adrenalin Edition 18.3.2.

Keep us updated.

 

Just an update to report that the bug described above still exists in the latest 18.1.1 Adrenalin update. I imagine there may be people out there who have this issue and don't necessarily realise that their idle temps are higher than normal. If you use the Adrenalin drivers and watch YouTube via Firefox then I recommend that you check your GPU stats via Wattman before and after watching a YouTube video. If your GPU usage is stuck at 100% then please report the issue to AMD (as I have done) and hopefully it will be addressed.

 

Nope here, working at 4%, do you maybe have that alpha version ? Official version is out.

 

I have the (just released) official version of 18.1.1 but I've also had the same problem with every Adrenalin release going back to 17.12.1.

I wonder if only certain cards are affected. From what I've seen online there are definite reports of this bug affecting some RX 480 and 580 cards, but I wouldn't be surprised if others are affected too. My card is a PowerColor Red Devil RX 480 running at stock speeds. It normally idles at 46C but that goes up by 10 degrees after this bug occurs and it will stay that way even after I close Firefox.

Since you're in a position to test for this bug yourself, would you mind trying again with YouTube in full screen mode? You also need to ensure that hardware acceleration is enabled in Firefox (which it should be by default). It may also make a difference if the video you're watching is SD or HD so I'd recommend trying both.

In my case the bug is reproducible every time and yet it does not occur with the older Crimson drivers.

Thanks for your input.

 

Did you do clean install of latest version ? Maybe clean it up with DDU. Old settings can make a mess some times.

 

Yep, very thoroughly cleaned up. The bug even occurs on a fresh Windows installation so I believe I can rule out driver install/uninstall issues.

As previously mentioned, others have reported the 100% usage bug in this thread. Just do a text search for 100% and you'll see people reporting the same issue and others responding with the same problem...

http://www.reddit.com/r/Amd/comments/7jb0t9/radeon_software_adrenalin_edition_17121/

 

Another thread with similar bug reports:

https://www.reddit.com/r/Amd/comment...en_nothing_is/

 

The latest AMD Adrenalin driver release 18.2.1 still does not fix the bug.

The 100% GPU usage is definitely related to the AMD Relive: Host Application process (amddvr.exe). Even with AMD Relive disabled this process runs in the background and causes the 100% GPU usage bug after watching YouTube via Firefox in fullscreen mode. Manually killing the process will temporarily restore GPU clocks to normal.

Given how many online reports there are of this issue, I'm surprised and a little disappointed that it's not yet been addressed.

Oh well, I await the next driver and will keep this thread updated with my findings.

 

Radeon Adrenalin Edition 18.2.1 WHQL Download Discussion | guru3D Forums

Radeon Adrenalin Edition 18.2.1 WHQL Download Discussion | Page 2 | guru3D Forums

 

Thanks stormy13, those are useful links. This in particular is good to read...

 

I've just tried the latest 18.2.2 Adrenalin drivers and the bug is still not fixed. What's more, there's no mention of it in the release notes under 'known issues'.

The advice to kill the AMDDVR process as a workaround is not a practical solution for me as it's so easy to forget. Having my Radeon GPU run 10 degrees higher than usual (at idle) is not an acceptable state of affairs either. Until AMD fix this bug I feel I have no choice but to stick with the old 17.11.4 Crimson drivers.

I appreciate that bugs like this may not always be easy to fix but considering its potential impact on GPU power consumption and temperature, I'm very disappointed that it's taking this long. Remember, the first Adrenalin drivers were released in December 2017.

 

At the risk of repeating myself, I'm sorry to report that the newly released 18.2.3 Adrenalin driver still does not address this issue. As before, my Radeon RX 480 will still stick at 100% GPU activity after watching any full screen video on YouTube via Firefox...





Not only will the card generate more heat and consume more power but the cooling fans are also forced to run constantly, thus causing additional wear and tear to the card (not to mention additional noise). Normally my RX 480 will idle with the fans not running at all - one of the reasons I bought the card in the first place since I use the PC for music making as well as all the other usual stuff.

AMD may well be hard at work fixing this serious issue but it would be helpful and encouraging if they would at least provide some kind of acknowledgement in the driver release notes.

Back to 17.11.4 I go once again.

 

Just for the sake of comparison, here's the difference when running the 17.11.4 drivers which do not suffer from the aforementioned bug...





As you can see, the card idles as it should with temperatures significantly lower and the fans at 0%.