Windows 10: Radeonsoftware.exe/AMDSSRerv blocked by windows defender

Discus and support Radeonsoftware.exe/AMDSSRerv blocked by windows defender in Windows 10 Software and Apps to solve the problem; RadeonSoftware.exe / acces blocked by %userprofile%\Videos\Radeon ReLive\thumb_cache And AMDRSServ %userprofile%\Videos since 19th of feb, and since... Discussion in 'Windows 10 Software and Apps' started by Sem van den Berg1, Mar 12, 2025.

  1. Radeonsoftware.exe/AMDSSRerv blocked by windows defender


    RadeonSoftware.exe / acces blocked by %userprofile%\Videos\Radeon ReLive\thumb_cache And AMDRSServ %userprofile%\Videos since 19th of feb, and since today also Radeonsoftware is being blocked by windows defenderis this a virus? and if so how do i check it / delete it

    :)
     
    Sem van den Berg1, Mar 12, 2025
    #1
  2. Anne Ros Win User

    Windows Defender is blocking too much saying it viruses

    Hi Sam,

    Based on the screenshot that you've provided, Controlled Folder Access is turned on, blocking most apps that you're using. We suggest that you turn it off to allow blocked apps in Windows Defender. Follow the steps below:

    • Select Start > Settings.
    • Choose Update & security > Windows Defender.
    • Select Open Windows Defender Security Center.
    • Select Virus & threat protection, and then choose Virus & threat protection settings.
    • Under Controlled folder access, turn it on or off.
    • Once done, try accessing the apps and see if you can now access them.

    Should you need further assistance, feel free to post back.
     
    Anne Ros, Mar 12, 2025
    #2
  3. Time Lady Win User
    Microsoft Smart Screen and Windows Defender blocking ScanUtilities to install and RUN

    Often during install it will download any updates automatically,

    It may also be that the defender & other av have received updates to their software which is now detecting this software as a problem, you can add the installer’s exe to the exclusion list by finding it under quarantine & choosing to exclude it.

    You can also try the original suggestion with the program’s installer in case that is blocked.
     
    Time Lady, Mar 12, 2025
    #3
  4. Nikhar_K Win User

    Radeonsoftware.exe/AMDSSRerv blocked by windows defender

    BlueSound OS conflict with Windows Defender

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that Windows Defender blocks BluOS app. It is very unusual that Windows Defender blocks the app. However, I would suggest you to try adding the app to the Exclusion list of Windows Defender and see if that helps.



    To add the application to the Exclusion list, please refer the steps mentioned in the article

    Add an exclusion to Windows Security
    .



    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Mar 12, 2025
    #4
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Radeonsoftware.exe/AMDSSRerv blocked by windows defender

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