Windows 10: RAM ISSUE. Only 2GB usable of 6.

Discus and support RAM ISSUE. Only 2GB usable of 6. in Windows 10 Performance & Maintenance to solve the problem; I've been having a problem with my laptop where it reads the 6gb of RAM installed but says that only 1.92 are usable. Can anybody help me solve this? I... Discussion in 'Windows 10 Performance & Maintenance' started by cromat18, May 23, 2017.

  1. cromat18 Win User

    RAM ISSUE. Only 2GB usable of 6.


    I've been having a problem with my laptop where it reads the 6gb of RAM installed but says that only 1.92 are usable. Can anybody help me solve this? I have Windows 10 64 bit. Please help, even the simplest tasks are slow with it

    :)
     
    cromat18, May 23, 2017
    #1

  2. I have 4gb ram installed but 2gb is only usable already done the ms config fix it doesn't work and returns to default and already checked if my motherboard is compatible

    <Original title: 4gb ram 2gb usable how to fix>

    I have 4gb ram installed but 2gb is only usable already done the ms config fix it doesn't work and returns to default and already checked if my motherboard is compatible witth my ram and it is please help already frustrated done the ms config fix many times
    already and i know that 32 bit OS only dislays 3-3.5gb usable memory but 2gb is too low.. will appreciate your help
     
    GrantRosell, May 23, 2017
    #2
  3. Gigabits Win User
    Windows 10 with RAM

    I have 6 gigabytes of ram and windows 8.1 uses 2gb, leaving me with 4 gb. If I upgrade to windows 10 will it take 2 more gigabytes of ram leaving me with only 2gb of ram total? If I upgrade will I be
    left with 4gb or 2gb of RAM?
     
    Gigabits, May 23, 2017
    #3
  4. Tony K Win User

    RAM ISSUE. Only 2GB usable of 6.

    Hi there, cromat18. Welcome to TenForums.

    Which laptop do you have? Which OS did you upgrade from? Was it 32 or 64 bit?
     
    Tony K, May 23, 2017
    #4
  5. cromat18 Win User
    I've got an HP laptop with an AMD A10 processor, 6GB of RAM, 1TB HDD. I upgraded from Windows 8, and belive it was x64 because it later upgraded to Windows 10 x64.
     
    cromat18, May 23, 2017
    #5
  6. Tony K Win User
    Thanks fot that info. Which model do you have is what I meant?
     
    Tony K, May 23, 2017
    #6
  7. cromat18 Win User
    I believe it is an HP m6-p113dx
     
    cromat18, May 23, 2017
    #7
  8. Tony K Win User

    RAM ISSUE. Only 2GB usable of 6.

    Do you know much about the BIOS and settings in it? If so, make sure it's set to default.
     
    Tony K, May 23, 2017
    #8
  9. Tony K Win User
    You may want to check the HP site to see what they recommend.

    Check BIOS Setup on your machine to ensure that a feature called 'Enable Memory Remapping' or similar is set to 'Enabled'. On some motherboards a BIOS update might be needed to ensure full compatibility. Basically, your motherboard chipset needs to be able to support addressing of 6Gb RAM, and support the Memory remapping feature. Otherwise it won't fully utilize 6Gb RAM under 64-bit Windows.

    I need to go to bed. Perhaps someone else may help you. Good luck to you and again, welcome.
     
    Tony K, May 23, 2017
    #9
  10. cromat18 Win User
    Hey, I tried turning the BIOS settings to default but that didn't work. I couldn't find the option for Memory Remapping. Any other solitions?
     
    cromat18, May 23, 2017
    #10
  11. Bat 1 Win User
    When You open Task Manager, How much does it show as In Use and Available ?


    RAM ISSUE. Only 2GB usable of 6. [​IMG]
     
    Bat 1, May 23, 2017
    #11
  12. cromat18 Win User
    It says 1.90 used of 1.92 available
     
    cromat18, May 23, 2017
    #12
  13. Bat 1 Win User

    RAM ISSUE. Only 2GB usable of 6.

    And at the top it does show that it's reading the Full 6GB ? Sounds like it's only seeing the 2GB module and not seeing the 4GB one.
     
    Bat 1, May 23, 2017
    #13
  14. cromat18 Win User
    It reads the 6GB in the BIOS and Windows settings, but it says that only 1.92 are available
     
    cromat18, May 23, 2017
    #14
  15. Tony K Win User
    Did you search the HP site for a cause? On that site for a BIOS update?

    Not sure, but I think the onboard graphics is stealing the RAM. Trying a 32 bit W10 is the only other thing I can think of. Checking other options first, though.
     
    Tony K, May 23, 2017
    #15
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RAM ISSUE. Only 2GB usable of 6.

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