Windows 10: Random black and blue screen crashes while watching a video, looking at basic webpages with...

Hello,


Since I built my PC in mid-May 2020, I've been having some weird issues with it crashing to a completely black screen with no video/audio, and also BSODing when doing anything ranging from viewing normal webpages and watching YouTube videos, to playing a game resource intensity varies.


The BSOD errors I've received are:

• PAGED_FAULT_IN_NON-PAGED_AREA
• IRQL_NOT_LESS_OR_EQUAL

Games I have played with no issues:

• Death Stranding save for some DirectX 12 issues
• Far Cry 5
• Deliver Us the Moon
• Sekiro: Shadows Die Twice

Games that have caused black screens:

• Rocket League
• Warframe
• Sunset Overedrive

Games that have caused a BSOD:

• Lifeless Planet
• Star Wars Jedi: Fallen Order

Here is a link to a zip containing my minidump files, MSinfo32, and system specs from Speccy:

• https://drive.google.com/file/d/16HjacrHLh3rysTtGnd_poCS1ohG4qev0/view?usp=sharing

Any help here would be much appreciated.

:)

 

Black screen during and after watching video

Cause: I have a problem with my new Windows 10 PC that during streaming a video the entire screen goes black at a random point during the video. This occurred multiple times when watching a trailer using the Steam application (full screen) and also in Microsoft Edge when streaming an Adobe Flash video (not full screen). It doesn't seem to be exactly reproducible, watching the same video again doesn't always crash it. This hasn't occurred on YouTube (HTML5 video) in Firefox (yet?).

Effect: The sound continues but the screen goes black. Only the cursor is still visible. Even key-combinations like Ctrl+Shift+Esc, Ctrl+Alt+Del, Win+L (Lock user) and Ctrl+Win+Left/Right (Change desktop) doesn't unblock the screen. It seems like the computer is still working because the cursor changes to the resize cursor or select cursor at certain positions on the screen. Switching the monitor off and on again doesn't help either. After hibernating the computer (using the power button) the same effect is present but now the screen is grey instead of black. The only way I found to get rid of this effect is to completely restart the PC.

SW-Versions: I have the newest version of Windows 10 (at the time of this writing, 06.06.2016 14:30), the newest version of Flash (21.0.0.242), the newest version of Edge (25.10586.0.0 / 13.10586), the newest version of Steam (Package version 1461972496) and Radeon Software Version 15.11 (Graphics Chipset: AMD Radeon (TM) R9 390 Series).

Any ideas how to preferably solve the problem permanently or just how to "snap out of it" when it does occur?
Thanks in advance!

 

Crash/blue screen

Hi

I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

nb: You may be able to view this with a [*BlueScreenView] application, google for this.

Edit Link - Blue screen of death (STOP error) information in dump files.

Description
===========

BlueScreenView scans all your minidump files created during 'blue screen
of death' crashes, and displays the information about all crashes in one
table. For each crash, BlueScreenView displays the minidump filename, the
date/time of the crash, the basic crash information displayed in the blue
screen (Bug Check Code and 4 parameters), and the details of the driver
or module that possibly caused the crash (filename, product name, file
description, and file version).
For each crash displayed in the upper pane, you can view the details of
the device drivers loaded during the crash in the lower pane.
BlueScreenView also mark the drivers that their addresses found in the
crash stack, so you can easily locate the suspected drivers that possibly
caused the crash.

atb

Law-II

 

Random blue screen of deaths!!!


I get blue screen of deaths usually when I'm watching YouTube videos or playing video games it also happens at random.
Attachment 51018 Any help would be much appreciated