Windows 10: Random black screen/hibernate whilst browsing on chrome

So i was just using facebook on chrome, and stopped for a few seconds to do something on my phone, when i saw my screen randomly go black. I do not remember hitting the power button or anything. I pressed the power button a few times and there was no response, so i waited for a few seconds and pressed it down for longer and it booted up normally and took me back to where i was previously as if it had been forced into hibernation. I do not know much about software or anything, so you may have to be more specific.

This is a 2 month old laptop and i do not recall ever experiencing this before. I looked in my system logs in event viewer and found error/critical error messages for the following (not sure if im formatting this right):

https://i.imgur.com/HhFprHt.png -- what the logs from the time it happened looked like

(1) Realtek PCIe GBE Family Controller is disconnected from network. -- info from first warning sign log

(2) The system has returned from a low power state. Sleep Time: ‎2016‎-‎11‎-‎17T22:28:59.279564000ZWake Time: ‎2016‎-‎11‎-‎17T22:31:03.967250900ZWake Source: Unknown --info from 2nd log on the list, it seems relevant to the issue

(3) The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D63B10C5-BB46-4990-A94F-E40B9D520160} and APPID {9CA88EE3-ACB7-47C8-AFC4-AB702511C276} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool. -- info from the 4th log in the list, the red error one

I've seen (3) several times in my logs from today as well, if thats of any importance. I don't really know what these logs mean either.

:)

 

Google Chrome causing screen to flicker

Hi,

For months now, at random times the screen will go black, and then come black, and then go black again. I usually have to press Ctrl+Alt+Del and restart the computer. I am starting to think Google Chrome is causing this, as when the screen went back to
normal i was able to use the start menu and paint, but when i clicked on Chrome it went black again.

What i want to know if Chrome is the culprit or if my graphics driver is.

Thanks.

 

Black Screen No cursor at random times.

Hello,

Recently I have been having an issue with my laptop. At random times my screen will turn black, with no cursor (the backlight is still clearly on). I appear to still have full control over my laptop, just nothing being displayed. if I use the keyboard shortcut
to hibernate, and turn my laptop on again it will be back to normal, but eventually turn black again. I do not know if it is a hardware or software issue, because it seems to happen more frequently when running certain programs (Google Chrome, and Quartus
II), but also appears to happen when moving my laptop.

As a few specific examples, it happened when I was using Chrome, and every time I would hibernate and reboot, as soon as it displayed chrome it would black screen. after 5 or 6 attempts at this, I eventually forced a restart, and upon restoring my chrome
session, it black screened. I forced a restart again, and didn't restore my chrome session, and it didn't black screen. Similar situations have happened several times, but will often go days or even a week without happening. Sometimes it appears to happen
as soon as I pick up my laptop to move it, but this may just be a coincidence, but has happened a few too many times for me to rule it out as a coincidence.

It did not start until I had Windows 10 for about a month, and I have clean reinstalled several times. As far as I know, all drivers are up to date.

My system specs are:

MSI GS60-003 Ghost (2014)

Intel I7 4710HQ

NVIDIA GTX 860M

Windows 10 Education x64

If you need any other information, please ask.