Windows 10: Random black screen on dual monitors

Discus and support Random black screen on dual monitors in Windows 10 Gaming to solve the problem; I’m having a issue with my gaming pc that sometimes it randomly gives me a black screen for one or both of my monitors and I’m trying to figure out how... Discussion in 'Windows 10 Gaming' started by Travis Noack, Jul 8, 2023.

  1. TRAVIS NOACK
    Travis Noack Win User

    Random black screen on dual monitors


    I’m having a issue with my gaming pc that sometimes it randomly gives me a black screen for one or both of my monitors and I’m trying to figure out how to fix it

    :)
     
    Travis Noack, Jul 8, 2023
    #1
  2. MEDAVIDCOOK
    medavidcook Win User

    Random Black Screen

    For the last week I have been getting random black screens which basically means I have to force power my system down. First of this was because I was running AMD software alongside the Windows (UWP) which was potentially causing issues. I have removed the AMD software as recommended by AMD yet I am still getting the black screen, because I am running dual monitors only my main screen is going black and the other is staying on but I am unable to move the mouse around to the second monitor. The main monitor is connected by DP and the 2nd monitor is HDMI (old monitor)

    Anyone have any ideas.

    Graphics card is a AMD Radeon 5700XT
     
    medavidcook, Jul 8, 2023
    #2
  3. SMARTIE881
    Smartie881 Win User
    Dual monitors will not work

    I downloaded Windows 10 version 1903 and now my Dual monitors will not work with laptop monitor.

    I have disabled the display adapter - AMD Radeon RX Vega 10 Graphics and I then can get my dual monitors working BUT there is a black screen on my laptop.

    It will not detect the laptop screen.

    I would like to have all three so I can choose.

    Any suggestions??
     
    Smartie881, Jul 8, 2023
    #3
  4. SANGEETA SARKAR
    Sangeeta Sarkar Win User

    Random black screen on dual monitors

    Desktop with dual monitors one black

    Hi Frank,

    Thank you for your interest in Windows 10.

    I understand the you have tried to resolve the issue and tried many steps. I really appreciate your efforts in resolving this issue. As you have mentioned that switching the cables make both the monitor
    work so I believe its not the driver issue. I would suggest you to try connecting another cable and check if the issue persists.

    Below is the Microsoft help article on How to connect a second monitor/ Multi monitors.

    Note: The steps for Windows 8/8.1 applies to Windows 10.

    http://windows.microsoft.com/en-US/windows-8/how-connect-multiple-monitors

    If you are facing black screen issue on the second monitor I suggest you to refer to the below thread and follow the steps given:

    Redirecting

    Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

    Thank You.
     
    Sangeeta Sarkar, Jul 8, 2023
    #4
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Random black screen on dual monitors

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