Windows 10: Random Black Screens/Hangs

Discus and support Random Black Screens/Hangs in Windows 10 Software and Apps to solve the problem; HelloThe past few days my PC have been getting random black screens/ hangs forcing me to force restart my pc. It does not give any error message at all... Discussion in 'Windows 10 Software and Apps' started by SakuragiHana, Nov 28, 2023.

  1. SAKURAGIHANA
    SakuragiHana Win User

    Random Black Screens/Hangs


    HelloThe past few days my PC have been getting random black screens/ hangs forcing me to force restart my pc. It does not give any error message at all so I'm at a loss. This happens randomly when i'm idling on desktop or after closing an application.I have tried some cmd commands such as /sfc scannow and netsh winsock reset and ip release . DDU uninstall my gpu drivers and to the newest version. Ive also ensured that theres no viruses.I have also checked event viewer and it seems to be giving me DNS Client errors. Most of these settings are stock outside my ram settingsCPU: 5900xGPU: MSI 3070

    :)
     
    SakuragiHana, Nov 28, 2023
    #1
  2. RINJO
    rinjo Win User

    Intermittent black screen/hang while doing random tasks

    I will try all this and let you know. - - - Updated - - - Looks like one of my post got missed out. I checked the Windows Reliability History and it gave me some clues. There is what I found on my reliability history right around the time I got the black screen/hang issues (screenshots below).
    Random Black Screens/Hangs 350479d1635946250t-intermittent-black-screen-hang-while-doing-random-tasks-hardwareerror1.png

    Random Black Screens/Hangs 350480d1635946250t-intermittent-black-screen-hang-while-doing-random-tasks-hardwareerror2.png
     
    rinjo, Nov 28, 2023
    #2
  3. RINJO
    rinjo Win User
    Intermittent black screen/hang while doing random tasks

    I ran Crystal Disk Info. I do not see any errors. See attached images. What kind of events I should be looking for in the Event Viewer logs
    Random Black Screens/Hangs 350288d1635777929t-intermittent-black-screen-hang-while-doing-random-tasks-sg.png

    Random Black Screens/Hangs 350289d1635777929t-intermittent-black-screen-hang-while-doing-random-tasks-wd.png
    ?
     
    rinjo, Nov 28, 2023
    #3
  4. RINJO
    rinjo Win User

    Random Black Screens/Hangs

    Intermittent black screen/hang while doing random tasks

    Hi All, I recently assembled a desktop PC (detailed specs provided in profile system 2). I have started observing intermittent black screen while using this PC. All of a sudden the PC will become unresponsive, screen goes black, keyboard and mouse are also unresponsive. However, I can seen that the system is running, but I am unable to get it back without a reset. This has been troubling me quite a bit as its unpredictable when it will hang/black screen will appear. I am running on all the latest AMD Radeon drivers and also updated to the latest version of the OS(Windows 10 Pro 21H1). I have checked the event logs, but did not find anything mentioned there based on the timeline of these hangs. Any help/suggestion to resolve this issue is highly appreciated. Regards,
     
    rinjo, Nov 28, 2023
    #4
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Random Black Screens/Hangs

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