Windows 10: Random Blank blue screen with mouse cursor

Discus and support Random Blank blue screen with mouse cursor in Windows 10 Support to solve the problem; Hello, I have this desktop with Windows 10 that randomly gets a blank blue screen with nothing (not BSOD) (this not happens at login) Mouse works but... Discussion in 'Windows 10 Support' started by HiMem, Oct 17, 2019.

  1. HIMEM
    HiMem Win User

    Random Blank blue screen with mouse cursor


    Hello,

    I have this desktop with Windows 10 that randomly gets a blank blue screen with nothing (not BSOD)
    (this not happens at login)

    Mouse works but nothing else... I know i can get out of that with task manager and login/logout, but this is a Work PC from someone else and i need it to be fixed for good. She works with lots of important stuff and can't logout and lose data

    If anyone had this or can help me i would be much apreciated!


    Thanks

    :)
     
    HiMem, Oct 17, 2019
    #1
  2. ANDREWA_333
    andrewa_333 Win User

    Windows 10 stuck on blank screen with mouse cursor at boot

    Recently I upgraded from windows 7 to windows 10. Everything installed and worked great for few weeks. After 2 or 3 weeks I can't boot to Windows 10 anymore.

    The computer goes thru initial boot and before showing any windows 10 screens (no blue window, no dots etc) gets stuck on blank screen with blinking mouse cursor.

    Per Microsoft engineer who responded to my previous post, I created windows 10 ISO disk. Booted from the disk, got thru the blue windows logo and dancing dots to a "Windows Setup" box with 2 options:



    • 1. Continue with the upgrade (I already upgraded successfully and everything worked for a while)

      2. Perform a clean installation
    Continuing upgrade gets me back to blank screen with blinking cursor.

    I didn't try option 2, clean installation, because I am afraid to loose all my programs etc.

    I installed turbotax after upgrading to win 10, but I don't think turbotax is a problem. I have no problems at all after installing it on another win 10 computer.

    Now I regret upgrading to windows 10. Windows 7 worked perfectly fine.

    Any suggestions how to repair the windows 10?

    Or is there a way to go back to windows 7 without full reinstall?

    Thanks for any help
     
    andrewa_333, Oct 17, 2019
    #2
  3. POOSALABALAJI
    poosalabalaji Win User
    blank screen with showing mouse cursor

    Original Title: about windows10

    after installing windows10.when i restart my pc it goes blank screen with showing mouse cursor pls help meeee
     
    poosalabalaji, Oct 17, 2019
    #3
  4. STEVE1380
    Steve1380 Win User

    Random Blank blue screen with mouse cursor

    Blank Screen, Blinking Cursor

    Windows 10 PC crashed, now have blank screen with blinking cursor in upper left, can't boot -- suggestions for how to connect, please?
     
    Steve1380, Oct 17, 2019
    #4
Thema:

Random Blank blue screen with mouse cursor

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