Windows 10: Random BSOD crashes.

I am running Windows 10 on a desktop computer about a year old. Custom built by Hard Drives Northwest. Dual boots Windows 10 and 8.1. Windows 10 is the default, which replaced Windows 7 that dual booted with Windows 8.1. Windows 10 seemed to run quite well at first. Recently, maybe for a week or so, I have found my mouse slowing to a stop, restarting for a while, stopping again and repeating this cycle for a while, then the BSOD with various messages including DPC_WATCHING_VIOLATION ; CRITICAL_STRUCTURE_CORRUPTION and FAULTY_HARDWARE_CORRUPTED_PAGE. Those are the messages I catch. Often the computer just restarts when I am not around so I don't know the error message. I am writing this is safe mode as the computer is nearly unusable in normal mode. Windows 10 is fully updated, I have checked drivers for graphics card, mouse and monitor and all are up to date. Attached is my data log ZIP file.

:)

 

Constant Crashing / BSOD

Hey. I've been having issues with my computer crashing or bluescreening. The time inbetween the crashes are random, and the messages in the BSOD's are seemingly random. If you need anything to help ID the problem, please let me know.

Thanks for your time

 

Windows 10 BSODs

Hi,

Since I upgraded my Windows 7 to Windows 10 in August, I collect the BSODs once for each day :

- Driver IRQL Not Less Or Equal (Boot)

- Bad Pool Caller (Random crash)

- Bad Pool Header (Random crash)

- System Service Exception (Random crash)

- Interrupt Exception Not Handled (Boot)

- IRQL Not Less Or Equal (Random crash)

- PFN List Corrupt (Random crash)

- Kernel Security Check Failure (Random crash)

- Internal Power Error (Random crash)

- Kernel Locked Stack At Exit (Reboot)

- System Thread Exception Not Handled (Boot)

Is it a problem with the Nvidia driver ?

I updated the driver yesterday but the BSOD still occurs.

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System Information

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Operating System: Windows 10 Professionnel 64-bit

System Manufacturer: Gigabyte Technology Co., Ltd.

System Model: EP45-UD3P (rev. 1.0)

Processor: Intel(R) Core(TM)2 Extreme CPU X9650 @ 3.00GHz (4 CPUs), ~3.3GHz

Memory: 12288MB RAM (4 slots: 2 x 4 GB PC2-5300, 2 x 2 GB PC2-6400)

Card name: NVIDIA GeForce GTX 670 (Asus)

Driver Version: 10.18.13.5598 (355.98, September 22th), previously it was the version 355.60 (August 13th)

Monitor 1 Model: SyncMaster P2470HD (Digital) (Samsung)

Monitor 2 Model: S27D390 (Samsung)

System drive: RAID-0 volume (4 x Samsung SSD 850 EVO 256GB)

 

Hi Halmo,

To note, I have only checked the dumps from 3rd this month.
Checking every dump file is time consuming which I don't have that much.

There have been a few drivers blamed.
Code: *** WARNING: Unable to verify timestamp for agrsm64.sys *** ERROR: Module load completed but symbols could not be loaded for agrsm64.sys 0: kd> lmvm agrsm64 start end module name fffff800`64310000 fffff800`64441000 agrsm64 T (no symbols) Loaded symbol image file: agrsm64.sys Image path: \SystemRoot\system32\DRIVERS\agrsm64.sys Image name: agrsm64.sys Timestamp: Thu Aug 13 17:20:43 2009 (4A842F4B) CheckSum: 001305BF ImageSize: 00131000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 *** WARNING: Unable to verify timestamp for igdkmd64.sys *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys 0: kd> lmvm igdkmd64 start end module name fffff800`65300000 fffff800`6593d000 igdkmd64 T (no symbols) Loaded symbol image file: igdkmd64.sys Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys Image name: igdkmd64.sys Timestamp: Sat Jul 18 02:27:57 2015 (55A99D8D) CheckSum: 0061C20F ImageSize: 0063D000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 *** WARNING: Unable to verify timestamp for e1i63x64.sys *** ERROR: Module load completed but symbols could not be loaded for e1i63x64.sys 0: kd> lmvm e1i63x64 start end module name fffff800`25e40000 fffff800`25eb9000 e1i63x64 T (no symbols) Loaded symbol image file: e1i63x64.sys Image path: \SystemRoot\System32\drivers\e1i63x64.sys Image name: e1i63x64.sys Timestamp: Thu Mar 26 21:24:57 2015 (55146B19) CheckSum: 0007CBC7 ImageSize: 00079000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 *** WARNING: Unable to verify timestamp for klwtp.sys *** ERROR: Module load completed but symbols could not be loaded for klwtp.sys 0: kd> lmvm klwtp start end module name fffff800`bae00000 fffff800`bae15000 klwtp T (no symbols) Loaded symbol image file: klwtp.sys Image path: \SystemRoot\system32\DRIVERS\klwtp.sys Image name: klwtp.sys Timestamp: Mon Apr 20 21:56:28 2015 (553559EC) CheckSum: 00016797 ImageSize: 00015000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] The first driver I am not familiair with and I have no idea from what it is.
Looking at the logs, but this doesn't tell me much either, but you might find driver updates here
Code: Agere Systems Soft Modem c:\windows\system32\drivers\agrsm64.sys[/quote] Please uninstall everything of Intel Display using Display Driver Uninstaller and install new drivers from your manufacturer.

Please check your manufacturer for driver updates for the e1i63x64.sys driver.
This driver is for ethernet
Code: Name [00000001] Intel(R) Ethernet Connection I217-LM Adapter Type Ethernet 802.3 Product Type Intel(R) Ethernet Connection I217-LM Installed Yes PNP Device ID PCI\VEN_8086&DEV_153A&SUBSYS_85351043&REV_05\3&11583659&1&C8 Last Reset 10/3/2015 5:50 PM Index 1 Service Name e1iexpress IP Address 10.0.0.7, fe80::38c3:3c6d:9291:bb62, 2601:600:8800:5640:18b1:6ab3:445d:c874, 2601:600:8800:5640:beee:7bff:fe74:f314, 2601:600:8800:5640:38c3:3c6d:9291:bb62 IP Subnet 255.255.255.0, 64, 128, 128, 64 Default IP Gateway 10.0.0.1, fe80::8e04:ffff:fe7a:1c5c DHCP Enabled Yes DHCP Server 10.0.0.1 DHCP Lease Expires 10/10/2015 5:51 PM DHCP Lease Obtained 10/3/2015 5:51 PM MAC Address ‪BC:EE:7B:74:F3:14‬ Memory Address 0xF7D00000-0xF7D1FFFF Memory Address 0xF7D3D000-0xF7D3DFFF IRQ Channel IRQ 4294967287 Driver c:\windows\system32\drivers\e1i63x64.sys (12.12.50.6, 471.02 KB (482,328 bytes), 7/10/2015 3:59 AM)[/quote] Please uninstall Kaspersky using the uninstall instructions

 

The first driver I am not familiair with and I have no idea from what it is.
Looking at the logs, but this doesn't tell me much either, but you might find driver updates here
Code: Agere Systems Soft Modem c:\windows\system32\drivers\agrsm64.sys[/quote] Please uninstall everything of Intel Display using Display Driver Uninstaller and install new drivers from your manufacturer.

Please check your manufacturer for driver updates for the e1i63x64.sys driver.
This driver is for ethernet
Code: Name [00000001] Intel(R) Ethernet Connection I217-LM Adapter Type Ethernet 802.3 Product Type Intel(R) Ethernet Connection I217-LM Installed Yes PNP Device ID PCI\VEN_8086&DEV_153A&SUBSYS_85351043&REV_05\3&11583659&1&C8 Last Reset 10/3/2015 5:50 PM Index 1 Service Name e1iexpress IP Address 10.0.0.7, fe80::38c3:3c6d:9291:bb62, 2601:600:8800:5640:18b1:6ab3:445d:c874, 2601:600:8800:5640:beee:7bff:fe74:f314, 2601:600:8800:5640:38c3:3c6d:9291:bb62 IP Subnet 255.255.255.0, 64, 128, 128, 64 Default IP Gateway 10.0.0.1, fe80::8e04:ffff:fe7a:1c5c DHCP Enabled Yes DHCP Server 10.0.0.1 DHCP Lease Expires 10/10/2015 5:51 PM DHCP Lease Obtained 10/3/2015 5:51 PM MAC Address ‪BC:EE:7B:74:F3:14‬ Memory Address 0xF7D00000-0xF7D1FFFF Memory Address 0xF7D3D000-0xF7D3DFFF IRQ Channel IRQ 4294967287 Driver c:\windows\system32\drivers\e1i63x64.sys (12.12.50.6, 471.02 KB (482,328 bytes), 7/10/2015 3:59 AM)[/quote] Please uninstall Kaspersky using the uninstall instructions[/quote] I have run Display Driver Uninstaller, checked and updated other drivers and uninstalled Kaspersky Total Security. It's been 3 days now and my computer has been running without crashes or other problems. After a few more days I plan to install the latest copy of Kaspersky Total Security that Kaspersky says works with Windows 10 and see how that goes. Many thanks for the help.

 

You're welcome *Smile
Glad I could help.

Please mark this thread solved if you think your problem is solved.

 

I will leave it open until I try to reinstall an updated version of Kaspersky, if that is OK.

Hal